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MichaelL
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Posts: 2
Joined: Fri Sep 04, 2020 5:47 pm

BV9900 Pro in bootloop

Fri Sep 04, 2020 5:52 pm

Good day
    My 2 or so month old Blackview BV9900 Pro has got into a bootloop. Plugged in the Android logo is shown, a few seconds later the red LED turns off and then the device restarts.

I've attempted to use recovery mode and fast boot mode, but I get the same results.

I have not attempted to root the device, nor have I dropped it or submerged it. 

Does anyone have any suggestions?

Many thanks,
     Michael 
 
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blackview_admin
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Re: BV9900 Pro in bootloop

Sat Sep 05, 2020 6:54 am

MichaelL wrote:
Good day
    My 2 or so month old Blackview BV9900 Pro has got into a bootloop. Plugged in the Android logo is shown, a few seconds later the red LED turns off and then the device restarts.

I've attempted to use recovery mode and fast boot mode, but I get the same results.

I have not attempted to root the device, nor have I dropped it or submerged it. 

Does anyone have any suggestions?

Many thanks,
     Michael 

Hello, is there any water in the phone?
 
MichaelL
Topic Author
Posts: 2
Joined: Fri Sep 04, 2020 5:47 pm

Re: BV9900 Pro in bootloop

Mon Sep 07, 2020 7:53 am

No.

But that is an odd question for a waterproof phone.
 
davor80
Posts: 1
Joined: Thu Dec 17, 2020 10:12 pm

Re: BV9900 Pro in bootloop

Thu Dec 17, 2020 10:14 pm

I have same problem.No water damage or impact damage.
https://www.youtube.com/watch?v=7png3HSze8I
It is only one month old.Any clues?
 
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blackview_admin
Posts: 8943
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Re: BV9900 Pro in bootloop

Fri Dec 18, 2020 6:10 am

davor80 wrote:
I have same problem.No water damage or impact damage.
https://www.youtube.com/watch?v=7png3HSze8I
It is only one month old.Any clues?

Hello, please send an email to me so that I can send the solutions for you, here is my email: mary@blackview.hk.
 
ivashka777
Posts: 2
Joined: Mon Sep 21, 2020 1:59 pm

Re: BV9900 Pro in bootloop

Fri Dec 18, 2020 5:57 pm

blackview_admin wrote:
Hello, please send an email to me so that I can send the solutions for you, here is my email: mary@blackview.hk.

If this is a common problem, why not post a solution here?
 
chris vala
Posts: 3
Joined: Sat Dec 19, 2020 1:47 am

Re: BV9900 Pro telephone operator blocked

Sat Dec 19, 2020 3:15 am

my blackview bv9900 pro was blocked due i couldnt homologatet it  ...I need change the imei to be able use it help me please
 
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blackview_admin
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Re: BV9900 Pro in bootloop

Sat Dec 19, 2020 3:37 am

ivashka777 wrote:
blackview_admin wrote:
Hello, please send an email to me so that I can send the solutions for you, here is my email: mary@blackview.hk.

If this is a common problem, why not post a solution here?

Hello, Here I can't put the file and I just need to send the solutions to you via email, can you understand?
 
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blackview_admin
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Re: BV9900 Pro telephone operator blocked

Sat Dec 19, 2020 3:42 am

chris vala wrote:
my blackview bv9900 pro was blocked due i couldnt homologatet it  ...I need change the imei to be able use it help me please

Hello, Chris, You can enter *#*#8688#*#* on the dial interface to modify
 
chris vala
Posts: 3
Joined: Sat Dec 19, 2020 1:47 am

Re: BV9900 Pro telephone operator blocked

Sun Dec 20, 2020 5:22 pm

blackview_admin wrote:
chris vala wrote:
my blackview bv9900 pro was blocked due i couldnt homologatet it  ...I need change the imei to be able use it help me please

Hello, Chris, You can enter *#*#8688#*#* on the dial interface to modify

i did this and i have modify the meid i just need change the imei since my telephone operator was blocked me.
please help me.. 

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