Blackview User Forum

 
redsamuray
Posts: 1
Joined: Thu Oct 08, 2020 8:56 am

Re: 9900 Pro Android 10 Update

Tue Oct 27, 2020 8:45 pm

Aksl wrote:
Does anyone knows, how to rollback to android 9 ? it is annoying and impossible to use BV9900Pro with android 10, it is a mess.. AND A SHAME!

viewtopic.php?f=300&t=534924
blackview_admin wrote:
bsantha08 wrote:
The firmware for android 9. You suggested to downgrade android 10 back to 9 but without the ROM or image this cannot be done. Thx

Hello, here is the tool for you: https://mega.nz/file/HbpTQSbT#a-N4QTxDMivVUe04sTvPmO-0z6nOwwM876IHqfZ4hHc
Please send an email to me and I will send one file to you. My email: mary@blackview.hk
 
User avatar
blackview_admin
Topic Author
Posts: 8343
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: 9900 Pro Android 10 Update

Wed Oct 28, 2020 6:43 am

prascho wrote:
Will there be an Android 10 OTA update or we need to use the local update only?

You can use the local update.
 
User avatar
blackview_admin
Topic Author
Posts: 8343
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: 9900 Pro Android 10 Update

Wed Oct 28, 2020 6:54 am

Aksl wrote:
Does anyone knows, how to rollback to android 9 ? it is annoying and impossible to use BV9900Pro with android 10, it is a mess.. AND A SHAME!

Hello, sorry for this inconvenience caused to you. Please send an email to me, I will send the solution to you. My email: mary@blackview.hk
 
User avatar
blackview_admin
Topic Author
Posts: 8343
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: 9900 Pro Android 10 Update

Wed Oct 28, 2020 6:55 am

Aksl wrote:
blackview_admin wrote:
zimzia wrote:
After the new OTA Android 10, there is no improvement with the fingerprint (factory goodix) functionality. After placing finger on the reader, the phone will turn on the screen (it will unlock) after many seconds later over a minute, in video 1:33.

Video MEGA
or
Video drive google

After testing I noticed when the WIFI ON the phone unlocks almost normally, when the WIFI is turned off, the fingerprint works with a large large delay.

The EU version of 10.0 OTA has been opened, All Android 10.0 users can upgrade to 10.0 wirelessly.

I have tried several times to update wirelessly, and couldn`t, had to download the file and do it local..

Hello, sorry for this inconvenience caused to you. Please send an email to me, I will send the solution to you. My email: mary@blackview.hk
 
User avatar
blackview_admin
Topic Author
Posts: 8343
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: 9900 Pro Android 10 Update

Thu Oct 29, 2020 4:01 am

Nikola Pavlovic wrote:
Hello, fingerprint does not work good. Can you fix that, I dont understand I and many people update bv9900pro before this OTA and have same problem with fingerprint we wrote you and you didnt again fix it.
My phone is the same before and after OTA.
Greetings

Hello, sorry for this inconvenience caused to you. This problem is still checking.
 
User avatar
blackview_admin
Topic Author
Posts: 8343
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: 9900 Pro Android 10 Update

Thu Oct 29, 2020 6:10 am

Aksl wrote:
Ok, so i have updated to Android 10, i can as well confirm the problems with fingerprint. As well, as soon as i have updated, the phone started to restart constantly every few min +/-, until i made a factory reset, than it stopped. As soon as i went to check for new updates, there was one and i have updated it as well. Now today i was playing with the setting menu and tried to format my sd card 128gb it didn`t manage to do it, has restarted, and again started to restart every few min +/-, i have tried everything, holding two buttons on restart to enter boot mode, it didn`t enter, than all of a certain it stopped restarting. As well i can report, that the USB configuration doesn`t work, i can not use the phone as sd, neither connect a usb device to it, it just does not see that something is connected to it..

Hello, have you updated it to the newly version or not?
 
Zoe Lin
Posts: 66
Joined: Wed Oct 28, 2020 9:29 am

Re: 9900 Pro Android 10 Update

Thu Oct 29, 2020 9:46 am

Android 10 update successfully.
that is great
 
ivashka777
Posts: 2
Joined: Mon Sep 21, 2020 1:59 pm

Re: 9900 Pro Android 10 Update

Thu Oct 29, 2020 2:07 pm

When to wait for an OTA update for a smartphone on the 9th android, for a non-EU version? Thanks.
 
EdsonAranguren
Posts: 3
Joined: Tue Oct 20, 2020 12:11 am

Re: 9900 Pro Android 10 Update

Thu Oct 29, 2020 6:22 pm

blackview_admin wrote:
Hi everyone! 
9900 Pro EU version can update to Android 10 now, the UN-EU version is still testing now, please wait patiently, and we will notify you as soon as it come out. 
EU means the European Union. If you live in an EU country, it is EU version, and if you not live in an EU country, it is UN-EU version, if you are not sure, please check the order.

Please download the below update file and check the phone settings-system-update system, click local update, choose the update file.
Please note that the phone needs over 30% battery, and this is only for EU version
https://mega.nz/file/iSxRQAjA#hVwMxQp0l ... aRZP7lTB_U

Hi, my software version is BV9900Pro_EEA_S900AA_V1.0_20200601V09_20200604-1934, Is it EU or NO-EU version
 
User avatar
blackview_admin
Topic Author
Posts: 8343
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: 9900 Pro Android 10 Update

Fri Oct 30, 2020 6:26 am

ivashka777 wrote:
When to wait for an OTA update for a smartphone on the 9th android, for a non-EU version? Thanks.

Hello, it willm be updated soon and you can keep your eyes on your local update information in your phone.

Who is online

Users browsing this forum: No registered users and 1 guest