blackview_admin wrote:

Sharkky wrote:

Hi guys i tried to write a post but I think it wasn't approved, anyway i received the bv9900pro 4 days ago but I encountered a problem with buzzing/high frequency noise coming from the main speaker, it's very noticeable when I take pictures by camera, I tried everything from factory reset to updating android 10, but there's no way to fix it.... Has anyone else noticed this problem?

Hello, maybe the speaker was broken,, please contact the after-sale department directly to get the new one: support02@blackview.hk, 

After checking with the engineer again, please calibrate the speaker in *#87# to calibrate SMART PA

After the new OTA Android 10, there is no improvement with the fingerprint (factory goodix) functionality. After placing finger on the reader, the phone will turn on the screen (it will unlock) after many seconds later over a minute, in video 1:33.

Video MEGA
or
Video drive google

After testing I noticed when the WIFI ON the phone unlocks almost normally, when the WIFI is turned off, the fingerprint works with a large large delay.

zimzia wrote:

After the new OTA Android 10, there is no improvement with the fingerprint (factory goodix) functionality. After placing finger on the reader, the phone will turn on the screen (it will unlock) after many seconds later over a minute, in video 1:33.

Video MEGA
or
Video drive google

After testing I noticed when the WIFI ON the phone unlocks almost normally, when the WIFI is turned off, the fingerprint works with a large large delay.

The EU version of 10.0 OTA has been opened, All Android 10.0 users can upgrade to 10.0 wirelessly.

blackview_admin wrote:

zimzia wrote:

After the new OTA Android 10, there is no improvement with the fingerprint (factory goodix) functionality. After placing finger on the reader, the phone will turn on the screen (it will unlock) after many seconds later over a minute, in video 1:33.

Video MEGA
or
Video drive google

After testing I noticed when the WIFI ON the phone unlocks almost normally, when the WIFI is turned off, the fingerprint works with a large large delay.

The EU version of 10.0 OTA has been opened, All Android 10.0 users can upgrade to 10.0 wirelessly.

The update does not fix the problem !!!

The bv9900 Pro has 2 types of fingerprint Goodix and Sunwave. There is a problem with Goodix sensor !, in android 9 it was ok. Fix it Blackview.

when will the roms be added to the rom download board?
it would be easier to find it there then search this thread for the android 9 rom

Hello, fingerprint does not work good. Can you fix that, I dont understand I and many people update bv9900pro before this OTA and have same problem with fingerprint we wrote you and you didnt again fix it.
My phone is the same before and after OTA.
Greetings

KNBnavarro wrote:

Phone update done successfully. Android 10 working on my phone.

None Flor camera or normal camera works .
Help !

Easy repair "Flir Kamera". Go to apps and delet from this app the cache and all another. I means, (sry for my broken english, in german: "Speicher an Cache")

Yes it can fix your Problem. i can use all of my BV9900 Pro on Android 10.
Android 10 Fix many of my problems ob BV 9900 Pro. in the home screen i can yet use Whatsapp and musik, its not more broken on the main screen, nice.
But i dont like Android 10 because
How i can clean my Taskbar? i dont find the back buton or anythink under the screen.

Ok, so i have updated to Android 10, i can as well confirm the problems with fingerprint. As well, as soon as i have updated, the phone started to restart constantly every few min +/-, until i made a factory reset, than it stopped. As soon as i went to check for new updates, there was one and i have updated it as well. Now today i was playing with the setting menu and tried to format my sd card 128gb it didn`t manage to do it, has restarted, and again started to restart every few min +/-, i have tried everything, holding two buttons on restart to enter boot mode, it didn`t enter, than all of a certain it stopped restarting. As well i can report, that the USB configuration doesn`t work, i can not use the phone as sd, neither connect a usb device to it, it just does not see that something is connected to it..

blackview_admin wrote:

zimzia wrote:

After the new OTA Android 10, there is no improvement with the fingerprint (factory goodix) functionality. After placing finger on the reader, the phone will turn on the screen (it will unlock) after many seconds later over a minute, in video 1:33.

Video MEGA
or
Video drive google

After testing I noticed when the WIFI ON the phone unlocks almost normally, when the WIFI is turned off, the fingerprint works with a large large delay.

The EU version of 10.0 OTA has been opened, All Android 10.0 users can upgrade to 10.0 wirelessly.

I have tried several times to update wirelessly, and couldn`t, had to download the file and do it local..

Does anyone knows, how to rollback to android 9 ? it is annoying and impossible to use BV9900Pro with android 10, it is a mess.. AND A SHAME!