Blackview User Forum

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prascho
Posts: 49
Joined: Mon Sep 26, 2016 11:43 am

Re: 9900 Pro Android 10 Update

Mon Sep 28, 2020 4:27 pm

blackview_admin wrote:
Good day. Please provide me with a screenshot of the *#8615# interface, and capture a log for us, here is the link for you to know how to do: 

https://mega.nz/file/PeYRyKrZ#AboXjKYlHlxXQMblzo_sWRqSMtU-KSMc9ERw0UaKckw

Here is a screenshot:

*#8615# Screebshot
 
Nikola Pavlovic
Posts: 3
Joined: Sat Sep 19, 2020 5:45 pm

Re: 9900 Pro Android 10 Update

Mon Sep 28, 2020 6:00 pm

Hello I update my bv9900 pro and everything works fine but android 10 on my blackview does not have same options like other android 10 phones have. My mi 10 is android 10 and I can do everything in settings. On bv9900 pro no. Do you have autostart app option I can not believe that I cant find
 
zimzia
Posts: 61
Joined: Sat Feb 11, 2017 6:23 am

Re: 9900 Pro Android 10 Update

Mon Sep 28, 2020 7:48 pm

Hi my fingerprint version is goodix and i have problem to unlock phone.

Screenshot
debuglogger
Last edited by zimzia on Mon Oct 19, 2020 6:11 pm, edited 1 time in total.
 
NogNeetMachinaal
Posts: 1
Joined: Mon Sep 28, 2020 8:27 pm

Re: 9900 Pro Android 10 Update

Mon Sep 28, 2020 8:32 pm

Just finished updating via recovery mode. The image/zip was on the SD card - not on the device flash.
Everything is working as expected without clearing cache/memory or doing a factory reset.
 
kendoe
Posts: 1
Joined: Thu Sep 24, 2020 6:08 pm

Re: 9900 Pro Android 10 Update

Fri Oct 09, 2020 12:51 pm

I successfully updated to Android 10 using the Mega download and everything was fine. Just remember its for the EU only. No problems with the Flir camera app.
After update completed Google play store updated all my apps. the phone is working as it should do with no problems.
The big plus with Android 10 is the phone seems more responsive and as slicker set up.
 
User avatar
blackview_admin
Topic Author
Posts: 8343
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: 9900 Pro Android 10 Update

Sat Oct 10, 2020 3:08 am

prascho wrote:
blackview_admin wrote:
Good day. Please provide me with a screenshot of the *#8615# interface, and capture a log for us, here is the link for you to know how to do: 

https://mega.nz/file/PeYRyKrZ#AboXjKYlHlxXQMblzo_sWRqSMtU-KSMc9ERw0UaKckw

Here is a screenshot:

*#8615# Screebshot

Hello, thank you so much for your information, I will send to our technical department
 
User avatar
blackview_admin
Topic Author
Posts: 8343
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: 9900 Pro Android 10 Update

Sat Oct 10, 2020 3:10 am

blackview_admin wrote:
prascho wrote:
blackview_admin wrote:
Good day. Please provide me with a screenshot of the *#8615# interface, and capture a log for us, here is the link for you to know how to do: 

https://mega.nz/file/PeYRyKrZ#AboXjKYlHlxXQMblzo_sWRqSMtU-KSMc9ERw0UaKckw

Here is a screenshot:

*#8615# Screebshot

Hello, thank you so much for your information, I will send to our technical department

This phenomenon may also be caused by the failure to upgrade when flashing, please re-flash and verify
 
User avatar
blackview_admin
Topic Author
Posts: 8343
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: 9900 Pro Android 10 Update

Sat Oct 10, 2020 3:11 am

zimzia wrote:
Hi my fingerprint version is goodix and i have problem to unlock phone.

Screenshot
debuglogger

Hello, I don't have the permission to enter the file document
 
zimzia
Posts: 61
Joined: Sat Feb 11, 2017 6:23 am

Re: 9900 Pro Android 10 Update

Mon Oct 19, 2020 6:11 pm

Now it should be OK

Hi my fingerprint version is goodix and i have problem to unlock phone.

Screenshot
debuglogge
 
Sharkky
Posts: 1
Joined: Fri Oct 16, 2020 8:25 pm

Re: 9900 Pro Android 10 Update

Mon Oct 19, 2020 9:18 pm

Hi guys i tried to write a post but I think it wasn't approved, anyway i received the bv9900pro 4 days ago but I encountered a problem with buzzing/high frequency noise coming from the main speaker, it's very noticeable when I take pictures by camera, I tried everything from factory reset to updating android 10, but there's no way to fix it.... Has anyone else noticed this problem?
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