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Re: BV9900 Pro Android 10 upgrade

Posted: Mon Oct 12, 2020 7:09 am
by blackview_admin
Neviu wrote:
What to do if it was already updated to android 10 can i roll it back to 9? Whitout losing all files etc

Or will there be a fix in this month?

Since my phone keeps shutting off to blackview logo.

The method to upgrade back to Android 9 is the same as the method to update Android 10.

Re: BV9900 Pro Android 10 upgrade

Posted: Mon Oct 12, 2020 7:10 am
by blackview_admin
MikeRotch wrote:
Hi,

Please send a link with the previous android version.

The method to upgrade back to Android 9 is the same as the method to update Android 10.

Re: BV9900 Pro Android 10 upgrade

Posted: Tue Oct 13, 2020 3:12 am
by blackview_admin
Neviu wrote:
What to do if it was already updated to android 10 can i roll it back to 9? Whitout losing all files etc

Or will there be a fix in this month?

Since my phone keeps shutting off to blackview logo.

Hello, you can update it back to Android 9, the same way as the Android 10 update.

Re: BV9900 Pro Android 10 upgrade

Posted: Tue Oct 13, 2020 6:20 am
by MikeRotch
Hi,
I'm not sure if i'm the only one who does not understand this standardized reply, but it is a bit dissapointing.
I know the process, that it has to be done the same way it was done with android. But I do not have the previous Android version for the bv9900pro. Where can I find it? From where can I download it? I only have the android 10 os but there is no info where is the android 9 version

Re: BV9900 Pro Android 10 upgrade

Posted: Wed Oct 14, 2020 6:33 pm
by kpanagi1
Hi, I have the EU version, I try to upgrade to android 10, setup starts, phone reboots to the green  screen trying to start the update and I get an error. phone reboots again an gets back to android 9.

Re: BV9900 Pro Android 10 upgrade

Posted: Fri Oct 16, 2020 12:27 pm
by valdax
Hi, when you give us a stable version of Android 10? Thank you for your answer.

Re: BV9900 Pro Android 10 upgrade

Posted: Sat Oct 17, 2020 7:46 am
by blackview_admin
bsantha08 wrote:
The firmware for android 9. You suggested to downgrade android 10 back to 9 but without the ROM or image this cannot be done. Thx

Hello, here is the tool for you: https://mega.nz/file/HbpTQSbT#a-N4QTxDMivVUe04sTvPmO-0z6nOwwM876IHqfZ4hHc
Please send an email to me and I will send one file to you. My email: mary@blackview.hk

Re: BV9900 Pro Android 10 upgrade

Posted: Sat Oct 17, 2020 7:47 am
by blackview_admin
bsantha08 wrote:
The firmware for android 9. You suggested to downgrade android 10 back to 9 but without the ROM or image this cannot be done. Thx

Hello, please send an email to me and I just can send the file to you via email: mary@blackview.hk.
Thanks in advance.

Re: BV9900 Pro Android 10 upgrade

Posted: Sat Oct 17, 2020 10:32 am
by kuschi125
Hello, I only have problems with my Blackview bv9900 pro since the update to Android 10. It supports at least once a day. what can it be and what can I do about it, it more slowly.

Re: BV9900 Pro Android 10 upgrade

Posted: Sun Oct 18, 2020 7:38 pm
by bvmarek
He got the BV9900 phone for the A / B partition?