Hi, I have the EU version, I try to upgrade to android 10, setup starts, phone reboots to the green screen trying to start the update and I get an error. phone reboots again an gets back to android 9.
Hello, We don't suggest that update the phone to android 10, because the software is not stable right now after some users updated it and feedback some questions to us, our engineer is checking. Please keep your phone on android 9.
If necessary, Please contact the after-sale department to get the file: firstname.lastname@example.org