MikeRotch wrote:

Hi,

Please send a link with the previous android version.

The method to upgrade back to Android 9 is the same as the method to update Android 10.

Neviu wrote:

What to do if it was already updated to android 10 can i roll it back to 9? Whitout losing all files etc

Or will there be a fix in this month?

Since my phone keeps shutting off to blackview logo.

Hello, you can update it back to Android 9, the same way as the Android 10 update.

Hi, I have the EU version, I try to upgrade to android 10, setup starts, phone reboots to the green  screen trying to start the update and I get an error. phone reboots again an gets back to android 9.

Hi, when you give us a stable version of Android 10? Thank you for your answer.

bsantha08 wrote:

The firmware for android 9. You suggested to downgrade android 10 back to 9 but without the ROM or image this cannot be done. Thx

Hello, here is the tool for you: https://mega.nz/file/HbpTQSbT#a-N4QTxDMivVUe04sTvPmO-0z6nOwwM876IHqfZ4hHc
Please send an email to me and I will send one file to you. My email: mary@blackview.hk

bsantha08 wrote:

The firmware for android 9. You suggested to downgrade android 10 back to 9 but without the ROM or image this cannot be done. Thx

Hello, please send an email to me and I just can send the file to you via email: mary@blackview.hk.
Thanks in advance.

Hello, I only have problems with my Blackview bv9900 pro since the update to Android 10. It supports at least once a day. what can it be and what can I do about it, it more slowly.

He got the BV9900 phone for the A / B partition?

bvmarek wrote:

He got the BV9900 phone for the A / B partition?

hello, what does it mean?

kuschi125 wrote:

Hello, I only have problems with my Blackview bv9900 pro since the update to Android 10.  It supports at least once a day.  what can it be and what can I do about it, it more slowly.

Hello, sorry for this inconvenience caused to you. Our technical department will release a new version for whom have Android 10 update, just need to update the OTA. Please keep your eyes on our announcement.