The New version is arrived to me via OTA.
After the upgrade I can not make any call from the phone, I cleared the emmc and reset all data but no changes.
I can not use this device as a phone so I'am really reall sad and angry I payed about 400$ for nothing (or a brick).
I bought it about 2 month ago. I send mails and video to the support and no solution.
I think I anybody want to buy a rugged phone try to select another...
Hello, sorry for the delay reply.
1. Have you ever tried to reflash the phone to verify it?
2.When you updated it, this problem happened?
3.Which kind of the SIM card you are using?
More questions, you can send email to me directly so that I can help you more efficiently, here is my email: email@example.com
I spent a lot of times with this phone what I sould like to use only and I don't thought I had to "hack" it time to time...
So after the OTA upgrade and 1 hour attempts I realized, if I select my carrier manually It connect to the carrier and possible to make calls again.
I wroute about it to the support and they the suggest I had to remove the (original) APN settings , I created a new one manually and set it to default and after it the automatic carrier selecting works again. "Voila"
I arrived it to the beginning. If the 4G network signal level is not enaough the phone connect to the 3G network but it works usually but sometimes not and switching is very slow and when I'am in a calling after a short times I hear the other side but the other side do not hear me. If i push my sim into another phone (android/iphoen too) they works on same network on same place.
When I have free time i try to record a call same time on both side and make a video about it...