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Dave clax
Posts: 2
Joined: Wed Nov 11, 2020 2:41 pm

Re: BV9900 Pro Android 10 upgrade

Fri Jan 08, 2021 7:19 pm

I think all users would like an honest answer to when, if ever, Android 10, non EU will be available.  Six months of non answers and "soon,sorry" isn't good enough.  Please tell us when we can realistically expect this long overdue update, please!!!!  
1 day, ...1 week,   ...1 month, .... another year? 
 
mentalis
Posts: 5
Joined: Sun Apr 19, 2020 6:39 pm

Re: BV9900 Pro Android 10 upgrade

Tue Jan 12, 2021 7:38 pm

Is it advised yet to upgrade to android 10?
I had it for a week but went back as it had a few problems
 
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blackview_admin
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Re: BV9900 Pro Android 10 upgrade

Wed Jan 13, 2021 6:26 am

Angespar wrote:
Hi Blackview, I'm Angelo and I am writing to you from Italy, after using bv9900pro with android 10 for over a month I can say that I am fully satisfied, the only thing is that I no longer see the battery usage as a percentage of every single application since  last full charge, all applications give me 0% even if used for hours, for the rest I am delighted.  By the way, today 22/10/2020 there was a firmware update of about 100Mb for bug fixed, but nothing has changed.  Anyway congratulations, a few days ago I also bought your blackview Tab8 with android 10 all perfect, excellent Rugged smartphones and tablets!

Hello, Angespar.
that's spirits. Thank you for your feedback.
 
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blackview_admin
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Re: BV9900 Pro Android 10 upgrade

Wed Jan 13, 2021 6:29 am

mentalis wrote:
Is it advised yet to upgrade to android 10?
I had it for a week but went back as it had a few problems

Hello, could you please list these problems for me?
 
mentalis
Posts: 5
Joined: Sun Apr 19, 2020 6:39 pm

Re: BV9900 Pro Android 10 upgrade

Wed Jan 13, 2021 6:59 pm

blackview_admin wrote:
mentalis wrote:
Is it advised yet to upgrade to android 10?
I had it for a week but went back as it had a few problems

Hello, could you please list these problems for me?

nothing that hasnt been mentioned before
random reboots, fingerprint scanner being slow, camera not working, banking app not working
 
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blackview_admin
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Re: BV9900 Pro Android 10 upgrade

Thu Jan 14, 2021 6:24 am

mentalis wrote:
blackview_admin wrote:
mentalis wrote:
Is it advised yet to upgrade to android 10?
I had it for a week but went back as it had a few problems

Hello, could you please list these problems for me?

nothing that hasnt been mentioned before
random reboots, fingerprint scanner being slow, camera not working, banking app not working

In the *#8615# interface, the fingerprint display is Goodix, indicating that there is a problem with the upgrade. Have you encountered this problem? The fingerprint problem is still being solved
 
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blackview_admin
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Re: BV9900 Pro Android 10 upgrade

Thu Jan 14, 2021 6:26 am

Dave clax wrote:
I think all users would like an honest answer to when, if ever, Android 10, non EU will be available.  Six months of non answers and "soon,sorry" isn't good enough.  Please tell us when we can realistically expect this long overdue update, please!!!!  
1 day, ...1 week,   ...1 month, .... another year? 

It can be upgraded, but we do not recommend upgrading. The fingerprint problem is still solved. You can check the *#8615# interface to see that the fingerprint shows Goodix, If there have, do not upgrade anymore.
 
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blackview_admin
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Re: BV9900 Pro Android 10 upgrade

Thu Jan 14, 2021 6:34 am

mentalis wrote:
blackview_admin wrote:
mentalis wrote:
Is it advised yet to upgrade to android 10?
I had it for a week but went back as it had a few problems

Hello, could you please list these problems for me?

nothing that hasnt been mentioned before
random reboots, fingerprint scanner being slow, camera not working, banking app not working

If you restart randomly, upgrade the next version first. Use the latest version to upgrade. Do not use the previous version. For the fingerprint problem, enter *#8615# on the dial interface to see if the fingerprint shows Goodix. The question, what is the specific problem with the banking application??
https://mega.nz/file/vLAnzQDb#AASpRKEQwCOhKTNXtxAPVX2nocLnCZgUdgeFxwDfzg4(Euro version)
https://mega.nz/file/WO4X1JKC#a0tgRHZE-Ex5OrbIbO5FXRGtNzBDYrBSw5YQgVS6aCk (Non-Euro Version)
 
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blackview_admin
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Re: BV9900 Pro Android 10 upgrade

Thu Jan 14, 2021 6:38 am

kolesar wrote:
zimzia wrote:
When Android 10 EU for bv9900 Pro will  be repaired?

never

It can be updated, but the fingerprint problem is still being solved. You can first check the *#8615# interface to see that the fingerprint shows Goodix, If it shows Goodix,  then it cannot be upgraded, and fingerprint problems will occur.

If you still want to upgrade, the version is as follows:
https://mega.nz/file/vLAnzQDb#AASpRKEQwCOhKTNXtxAPVX2nocLnCZgUdgeFxwDfzg4(Euro version)
https://mega.nz/file/WO4X1JKC#a0tgRHZE-Ex5OrbIbO5FXRGtNzBDYrBSw5YQgVS6aCk(Non-version)
 
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blackview_admin
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Re: BV9900 Pro Android 10 upgrade

Thu Jan 14, 2021 6:40 am

lph5600 wrote:
Bonjour pouvez vous nous dire la version pour migrer de android 9 a Android 10 avec le mode d'emploi et le lien de téléchargement?  pour BV9900 PRO
Merci d'avance 

It can be updated, but the fingerprint problem is still being solved. You can first check the *#8615# interface to see that the fingerprint shows Goodix, If it shows Goodix,  then it cannot be upgraded, and fingerprint problems will occur.

If you still want to upgrade, the version is as follows:
https://mega.nz/file/vLAnzQDb#AASpRKEQw ... geFxwDfzg4(Euro version)
https://mega.nz/file/WO4X1JKC#a0tgRHZE- ... 5YQgVS6aCk(Non-version)

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