Blackview User Forum

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blackview_admin
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Posts: 8369
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: 9900 Pro Android 10 Update

Fri Oct 30, 2020 6:32 am

EdsonAranguren wrote:
blackview_admin wrote:
Hi everyone! 
9900 Pro EU version can update to Android 10 now, the UN-EU version is still testing now, please wait patiently, and we will notify you as soon as it come out. 
EU means the European Union. If you live in an EU country, it is EU version, and if you not live in an EU country, it is UN-EU version, if you are not sure, please check the order.

Please download the below update file and check the phone settings-system-update system, click local update, choose the update file.
Please note that the phone needs over 30% battery, and this is only for EU version
https://mega.nz/file/iSxRQAjA#hVwMxQp0l ... aRZP7lTB_U

Hi, my software version is BV9900Pro_EEA_S900AA_V1.0_20200601V09_20200604-1934, Is it EU or NO-EU version

EU version
 
User avatar
blackview_admin
Topic Author
Posts: 8369
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: 9900 Pro Android 10 Update

Sat Oct 31, 2020 3:46 am

blackview_admin wrote:
EdsonAranguren wrote:
blackview_admin wrote:
Hi everyone! 
9900 Pro EU version can update to Android 10 now, the UN-EU version is still testing now, please wait patiently, and we will notify you as soon as it come out. 
EU means the European Union. If you live in an EU country, it is EU version, and if you not live in an EU country, it is UN-EU version, if you are not sure, please check the order.

Please download the below update file and check the phone settings-system-update system, click local update, choose the update file.
Please note that the phone needs over 30% battery, and this is only for EU version
https://mega.nz/file/iSxRQAjA#hVwMxQp0l ... aRZP7lTB_U

Hi, my software version is BV9900Pro_EEA_S900AA_V1.0_20200601V09_20200604-1934, Is it EU or NO-EU version

Yes, EU version
 
zimzia
Posts: 61
Joined: Sat Feb 11, 2017 6:23 am

Re: 9900 Pro Android 10 Update

Sat Oct 31, 2020 1:55 pm

blackview_admin wrote:
Nikola Pavlovic wrote:
Hello, fingerprint does not work good. Can you fix that, I dont understand I and many people update bv9900pro before this OTA and have same problem with fingerprint we wrote you and you didnt again fix it.
My phone is the same before and after OTA.
Greetings

Hello, sorry for this inconvenience caused to you. This problem is still checking.

I also have a problem with fingerprint, report it several times. The new update does not fix it. The are 2 types of fingerprints, you can check by entering *#8615#  and you probably have Goodix.
 
EdsonAranguren
Posts: 3
Joined: Tue Oct 20, 2020 12:11 am

Re: 9900 Pro Android 10 Update

Tue Nov 03, 2020 4:23 am

Hi. I need to rollback to Android 9, please tell me how I do it.
 
Aksl
Posts: 15
Joined: Fri Oct 13, 2017 8:48 am
Location: Moscow

Re: 9900 Pro Android 10 Update

Tue Nov 03, 2020 9:29 am

blackview_admin wrote:
Aksl wrote:
Ok, so i have updated to Android 10, i can as well confirm the problems with fingerprint. As well, as soon as i have updated, the phone started to restart constantly every few min +/-, until i made a factory reset, than it stopped. As soon as i went to check for new updates, there was one and i have updated it as well. Now today i was playing with the setting menu and tried to format my sd card 128gb it didn`t manage to do it, has restarted, and again started to restart every few min +/-, i have tried everything, holding two buttons on restart to enter boot mode, it didn`t enter, than all of a certain it stopped restarting. As well i can report, that the USB configuration doesn`t work, i can not use the phone as sd, neither connect a usb device to it, it just does not see that something is connected to it..

Hello, have you updated it to the newly version or not?

Hello, yes i have, straight away after updated to android 10, i have updated, right now the firmware is : BV9900Pro_EEA_S900AA_V1.0_20200817V05_20201014-1302. 
 
Kikus87
Posts: 1
Joined: Sat Sep 19, 2020 11:54 am

Re: 9900 Pro Android 10 Update

Tue Nov 10, 2020 7:50 am

I have a bv9900 pro with sunwave fingerprint and this sw versión BV9900PRO_EEA_S900AA_V1.0_20200601V09_20200604-1934 its recomended update to android 10 and what is the lastest update for download? Or is berter to wait for an more stable version? Thanks you for your reply
 
Dmitryve59
Posts: 3
Joined: Sun Jun 28, 2020 6:06 am

Re: 9900 Pro Android 10 Update

Thu Jan 14, 2021 9:59 am

Could you explain:
1. How can I get information of what version I have: EU or NON-EU?
2. What is the difference between EU and NON-EU?
3. Do you have NON-EU version available?
 
agentr14
Posts: 3
Joined: Tue Oct 06, 2020 4:44 pm

Re: 9900 Pro Android 10 Update

Sat Jan 16, 2021 3:22 pm

Good morning, 
I have the none EU, none Goodix 9900 pro 

1. The file located on Mega is in the .gz format and the phone is looking for a zip 
2. You have to download the file with the phone., using a computer gives an encryption error.
3. Trying to use the media tool fails .. the scatter file loads correctly but there is no DA  (Download Agent) located within the file.
4. After converting the .gz to a .zip and manually starting the update from the phone, the phone reboots and it immediately goes into an error screen followed by a reboot back to 9.0

Please advise
 
sattelll
Posts: 1
Joined: Sun Jan 17, 2021 4:53 pm

Re: 9900 Pro Android 10 Update

Sun Jan 17, 2021 5:21 pm

Tell me, is it possible to record a conversation from the line in automatic mode? (Without pressing the record button during a call)
 
zimzia
Posts: 61
Joined: Sat Feb 11, 2017 6:23 am

Re: 9900 Pro Android 10 Update

Sat Jan 23, 2021 7:09 am

So after updating to android 10, You broke my phone?, the great update turned out to be a great failure, Blackview NO support NO warranty, underdeveloped phones this is Blackview.
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