I had a problem installing the update using the instructions. I got an error while it tried installing the update. After looking in the recovery logs I noticed it was not able to find the update file.

I got the update installed by choosing to update in recovery mode. All working fine now.

jmsupery wrote:

Thermal camera doesn't work anymore. Application stop working every time. what needs to be done?

Clear the data and cache for the Flir Application. It will work after that.

BV 9900 pro updated to Android 10, missing "view connection speed in real time"

I just updated to Android 10. The whole operation took less than 10 minutes with the first start. Everything works perfectly - no problems up to now. It seems a little faster and more responsive. 

How can i Download the File? It says Open in mega-app but crashes

why non pro 9900 not get updated?
9900 and 9900 pro has almost same SoC, right? (p90)
Because of android restructuring, android build can be independent. (You can find about project treble)

And we must need get updated for some serious security patches and bug fixes.

zimzia wrote:

After updating to android 10, fingerprint only works when you unlock the phone with the button and 5 seconds after locking it

Hello, sorry for the inconvenience, please restore the factory settings to verify it

I Made the Update. And the Phone shut down after 20 minutes. Than i restart the Phone and after 20 minutes ist shut down. Whats the Problem? What can i do? All Others funktionally great. Thanks die your answer

blackview_admin wrote:

zimzia wrote:

After updating to android 10, fingerprint only works when you unlock the phone with the button and 5 seconds after locking it

Hello, sorry for the inconvenience, please restore the factory settings to verify it

I have already done, no change.