Blackview User Forum

 
Brock
Topic Author
Posts: 1
Joined: Sat Apr 03, 2021 12:24 pm

BV9500 plus WiFi keeps disconnecting

Sat Apr 03, 2021 1:02 pm

Hi there,
Looking for some help solving this WiFi access issue with this new phone.
I have my WiFi networks and passwords programmed in to the phone.
Sadly after only a few minutes it disconnects, displays as 'saved', then cycles between 'connecting' and 'saved' on the two available networks until the WiFi on the phone is switched off then on again. This gives a further five to ten minutes of connection.
Would appreciate a quick resolution.
Kind regards,
Brock
 
User avatar
blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV9500 plus WiFi keeps disconnecting

Tue Apr 06, 2021 7:59 am

Brock wrote:
Hi there,
Looking for some help solving this WiFi access issue with this new phone.
I have my WiFi networks and passwords programmed in to the phone.
Sadly after only a few minutes it disconnects, displays as 'saved', then cycles between 'connecting' and 'saved' on the two available networks until the WiFi on the phone is switched off then on again. This gives a further five to ten minutes of connection.
Would appreciate a quick resolution.
Kind regards,
Brock

Hello, If you restart the WIFI, can you connect it again?

Who is online

Users browsing this forum: No registered users and 1 guest