I have just purchased this phone and it won't recognise that my sim card is in the phone , please help

Drebai wrote:

I have just purchased this phone and it won't recognise that my sim card is in the phone , please help

Where are you use the phone? 
A60 Pro not support 4G in some areas, you can query on this link: https://store.blackview.hk/en/network
Or you try other sim card whether all the sim card can't be recognised.

More phone issues, you can contact our after-sales directly.
After-sales email: support02@blackview.hk