Valyria wrote:

Hello,
I have exactly the same problem after the system update. Especially on the YouTube app. There it is the worst.
But it's only a problem to watch videos and live streams.
It's totally lagging ☹️
Everything else is working fine. I hope too, it can be fixed really soon.
Greetings!

blackview_admin wrote:

Valyria wrote:

Hello,
I have exactly the same problem after the system update. Especially on the YouTube app. There it is the worst.
But it's only a problem to watch videos and live streams.
It's totally lagging ☹️
Everything else is working fine. I hope too, it can be fixed really soon.
Greetings!

hello, sorry to make this inconvenience caused to you. This problem is still being checked, please update back to old version, once we finish the problem, then you can update it again.

Sinett wrote:

blackview_admin wrote:

Valyria wrote:

Hello,
I have exactly the same problem after the system update. Especially on the YouTube app. There it is the worst.
But it's only a problem to watch videos and live streams.
It's totally lagging ☹️
Everything else is working fine. I hope too, it can be fixed really soon.
Greetings!

hello, sorry to make this inconvenience caused to you. This problem is still being checked, please update back to old version, once we finish the problem, then you can update it again.

Hi, is there n explanation on how to update back on you old version?

conrad1on wrote:

How do you rollback to an older version of the firmware? My understanding is that wouldn't be possible without rooting the phone and flashing it with a ROM of an older build.

Talia wrote:

How do you back up to the old version?