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blackview_admin
Posts: 8608
Joined: Mon Aug 17, 2015 3:30 am
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Re: A60 Pro Video problems since update

Tue Apr 06, 2021 7:11 am

Talia wrote:
How do you back up to the old version?

Hello, use the computer to reflash the phone back to the old version, here is the step below:

https://mega.nz/file/TfhCCRrb#3EoDBjfpz ... J-QXDeVjnw   --Software,

 https://mega.nz/file/XP5hVYwA#d3bQRmU3KqA6opVKNLiu-CJM8o8q113XbE3NvJGLd10   -Driver part,  

https://drive.google.com/drive/folders/ ... DoBNTZAg-- Instruction.
 
Revorg
Posts: 1
Joined: Thu Apr 08, 2021 4:32 am

Re: A60 Pro Video problems since update

Thu Apr 08, 2021 4:35 am

>>Hello, use the computer to reflash the
>>phone back to the old version

using this method the custom information will be saved?
 
Sunmoonyan
Posts: 2
Joined: Tue Mar 30, 2021 5:13 am

Re: A60 Pro Video problems since update

Thu Apr 08, 2021 11:26 pm

hello I have the same problem since the update, its going to be almost a month since I wait for an update to fix the bug, would it be possible to make an update to fix it, my phone can not even take anymore video or sound an alarm, thank you
 
HomeBoy38
Posts: 2
Joined: Mon Mar 22, 2021 10:25 am

Re: A60 Pro Video problems since update

Fri Apr 09, 2021 6:14 am

Thanks for the information for rolling back (pleased to see this forum is actively followed).
I am just wondering the drawbacks of this procedure, usually, it is not advised to revert to a previous version: does anybody tried it and was it done flawlessly? Any loss of data on the phone, any application not working anymore, camera/phone issue, ...
On the other hand, I am wondering if it worth waiting for the fix (were you able to reproduce it): any plan for the fix release?
Thanks again
 
BiBaBasti
Posts: 1
Joined: Sat Apr 10, 2021 5:19 pm

Re: A60 Pro Video problems since update

Sat Apr 10, 2021 5:21 pm

Same problem after updating my BV5900.
Here it is even worse than on the A60 Pro.
Please fix this problem ASAP!
 
Talia
Posts: 4
Joined: Thu Apr 01, 2021 11:09 pm

Re: A60 Pro Video problems since update

Sat Apr 10, 2021 5:38 pm

blackview_admin wrote:
Talia wrote:
How do you back up to the old version?

Hello, use the computer to reflash the phone back to the old version, here is the step below:

https://mega.nz/file/TfhCCRrb#3EoDBjfpz ... J-QXDeVjnw   --Software,

 https://mega.nz/file/XP5hVYwA#d3bQRmU3KqA6opVKNLiu-CJM8o8q113XbE3NvJGLd10   -Driver part,  

https://drive.google.com/drive/folders/ ... DoBNTZAg-- Instruction.



I don't have a computer, would it just amand itself with the next update?
 
vansippe-aurelie
Posts: 1
Joined: Sun Apr 11, 2021 6:59 am

Re: A60 Pro Video problems since update

Sun Apr 11, 2021 7:01 am

I have the same issue. European update from march. Same update number ending by 0451. Can you solve the problem? It's really annoying
 
MrRage
Posts: 2
Joined: Tue Sep 29, 2020 9:24 am

Re: A60 Pro Video problems since update

Fri Apr 16, 2021 10:28 pm

Are we going to get a new update fixing the issue or not because it has gotten annoying. I emailed a video and got instructions for something that was sketchy for me to do because im scared ill just ruin something on the phone.
 
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blackview_admin
Posts: 8608
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Re: A60 Pro Video problems since update

Fri Apr 30, 2021 7:38 am

MrRage wrote:
Are we going to get a new update fixing the issue or not because it has gotten annoying. I emailed a video and got instructions for something that was sketchy for me to do because im scared ill just ruin something on the phone.

Hello, sorry to make this inconvenience caused to you. Also please update it to the previous version and now our engineers are trying to solve this issue.

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