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Re: Latest update BIG problem
Posted: Sat Nov 07, 2020 8:59 pm
by Flavio Guerreiro
hristovski wrote:I just updated my
Blackview A80 Pro phone (Android 9) with latest firmware:
A80Pro_EEA_M557B_V1.1_20200924V14_20200924-1402 Now I have a big problem. Whenever I click a widget (on the main screen) the phone freezes and restarts!
Starting the same application from it's app icon works fine for some time and then freezes and restarts again.Holding the power button to turn off phone gets stuck for some time and restarts. I can't even restart the phone and I'm unable to use it at all now.
I even reset it to factory defaults... It froze and restarted during the setup wizard starting the phone for the first time.

P.S In the end, I had to flash it back to previous version:
EU_A80Pro_EEA_M557B_V1.0_20191212V08.

I'm having the same problem, but my device is a 9900 Pro.
Re: Latest update BIG problem
Posted: Sat Nov 07, 2020 9:01 pm
by Flavio Guerreiro
I have the same problem in my BV 9900 Pro.
Re: Latest update BIG problem
Posted: Sun Nov 08, 2020 2:45 pm
by Laurenzo
Hello, do you have the link for download this rom
EU_A80Pro_EEA_M557B_V1.0_20191212V08
, Thanks.
Re: Latest update BIG problem
Posted: Mon Nov 09, 2020 3:49 am
by blackview_admin
Laurenzo wrote:Hello, do you have the link for download this rom
EU_A80Pro_EEA_M557B_V1.0_20191212V08
, Thanks.
Here is the link: https://mega.nz/file/jC4TUAAK#V6n2KEWUYACEL1_XyedWHV0Z6FLUuLcH7ONvQ7cgTNk
This version: m557b-dk-dk017-a2-66-512g32g-hdp-bom5-p0-cts-EU_A80Pro_EEA_M557B_V1.1_20200528V11_user_20200528.tar.gz(9.0)
Re: Latest update BIG problem
Posted: Mon Nov 09, 2020 3:52 am
by blackview_admin
Flavio Guerreiro wrote:I have the same problem in my BV 9900 Pro.
Hello, May I know which version do you have? if your version is 9.0, you need to refresh to 10. if it is 10, you need to update the OTA over-the-air upgrade.
Re: Latest update BIG problem
Posted: Mon Nov 09, 2020 3:52 am
by blackview_admin
Flavio Guerreiro wrote:hristovski wrote:I just updated my
Blackview A80 Pro phone (Android 9) with latest firmware:
A80Pro_EEA_M557B_V1.1_20200924V14_20200924-1402 Now I have a big problem. Whenever I click a widget (on the main screen) the phone freezes and restarts!
Starting the same application from it's app icon works fine for some time and then freezes and restarts again.Holding the power button to turn off phone gets stuck for some time and restarts. I can't even restart the phone and I'm unable to use it at all now.
I even reset it to factory defaults... It froze and restarted during the setup wizard starting the phone for the first time.

P.S In the end, I had to flash it back to previous version:
EU_A80Pro_EEA_M557B_V1.0_20191212V08.

I'm having the same problem, but my device is a 9900 Pro.
Hello, May I know which version do you have? if your version is 9.0, you need to refresh to 10. if it is 10, you need to update the OTA over-the-air upgrade.
Re: Latest update BIG problem
Posted: Mon Nov 09, 2020 9:12 am
by Laurenzo
Hello,
Can we have the link for the last version Android 10 for A80 pro ?
Thanks
Re: Latest update BIG problem
Posted: Thu Nov 12, 2020 5:48 pm
by hristovski
Hey,
I can't see some of my posts...
Are they deleted, or something else happened?
Re: Latest update BIG problem
Posted: Thu Nov 12, 2020 8:50 pm
by Laurenzo
Yes me to .....
I post a question :
Can we have a link for download the last Rom Android 10 for A80 Pro ??
Thanks
Re: Latest update BIG problem
Posted: Fri Nov 13, 2020 4:05 am
by blackview_admin
Laurenzo wrote:Yes me to .....
I post a question :
Can we have a link for download the last Rom Android 10 for A80 Pro ??
Thanks
Hello, we don't suggest to update to Android 10, please notice our annoucement.