Blackview User Forum

 
Flavio Guerreiro
Topic Author
Posts: 2
Joined: Sat Nov 07, 2020 8:56 pm

Re: Latest update BIG problem

Sat Nov 07, 2020 8:59 pm

hristovski wrote:
I just updated my Blackview A80 Pro phone (Android 9) with latest firmware: A80Pro_EEA_M557B_V1.1_20200924V14_20200924-1402 
Now I have a big problem. Whenever I click a widget (on the main screen) the phone freezes and restarts! Starting the same application from it's app icon works fine for some time and then freezes and restarts again.
Holding the power button to turn off phone gets stuck for some time and restarts. I can't even restart the phone and I'm unable to use it at all now.
I even reset it to factory defaults... It froze and restarted during the setup wizard starting the phone for the first time.  :(

P.S In the end, I had to flash it back to previous version: EU_A80Pro_EEA_M557B_V1.0_20191212V08:x

I'm having the same problem, but my device is a 9900 Pro.
 
Flavio Guerreiro
Topic Author
Posts: 2
Joined: Sat Nov 07, 2020 8:56 pm

Re: Latest update BIG problem

Sat Nov 07, 2020 9:01 pm

I have the same problem in my BV 9900 Pro.
 
Laurenzo
Posts: 13
Joined: Sun Nov 08, 2020 2:42 pm

Re: Latest update BIG problem

Sun Nov 08, 2020 2:45 pm

Hello, do you have the link for download this rom
EU_A80Pro_EEA_M557B_V1.0_20191212V08
, Thanks.
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Latest update BIG problem

Mon Nov 09, 2020 3:49 am

Laurenzo wrote:
Hello, do you have the link for download this rom
EU_A80Pro_EEA_M557B_V1.0_20191212V08
, Thanks.

Here is the link: https://mega.nz/file/jC4TUAAK#V6n2KEWUYACEL1_XyedWHV0Z6FLUuLcH7ONvQ7cgTNk
This version: m557b-dk-dk017-a2-66-512g32g-hdp-bom5-p0-cts-EU_A80Pro_EEA_M557B_V1.1_20200528V11_user_20200528.tar.gz(9.0)
 
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blackview_admin
Posts: 8943
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Re: Latest update BIG problem

Mon Nov 09, 2020 3:52 am

Flavio Guerreiro wrote:
I have the same problem in my BV 9900 Pro.

Hello, May I know which version do you have?  if your version is 9.0, you need to refresh to 10. if it is 10, you need to update the OTA over-the-air upgrade.
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Latest update BIG problem

Mon Nov 09, 2020 3:52 am

Flavio Guerreiro wrote:
hristovski wrote:
I just updated my Blackview A80 Pro phone (Android 9) with latest firmware: A80Pro_EEA_M557B_V1.1_20200924V14_20200924-1402 
Now I have a big problem. Whenever I click a widget (on the main screen) the phone freezes and restarts! Starting the same application from it's app icon works fine for some time and then freezes and restarts again.
Holding the power button to turn off phone gets stuck for some time and restarts. I can't even restart the phone and I'm unable to use it at all now.
I even reset it to factory defaults... It froze and restarted during the setup wizard starting the phone for the first time.  :(

P.S In the end, I had to flash it back to previous version: EU_A80Pro_EEA_M557B_V1.0_20191212V08:x

I'm having the same problem, but my device is a 9900 Pro.

Hello, May I know which version do you have?  if your version is 9.0, you need to refresh to 10. if it is 10, you need to update the OTA over-the-air upgrade.
 
Laurenzo
Posts: 13
Joined: Sun Nov 08, 2020 2:42 pm

Re: Latest update BIG problem

Mon Nov 09, 2020 9:12 am

Hello,
Can we have the link for the last version Android 10 for A80 pro ?
Thanks
 
hristovski
Posts: 31
Joined: Mon Aug 01, 2016 5:53 pm
Location: Macedonia

Re: Latest update BIG problem

Thu Nov 12, 2020 5:48 pm

Hey, 
I can't see some of my posts...
Are they deleted, or something else happened?
 
Laurenzo
Posts: 13
Joined: Sun Nov 08, 2020 2:42 pm

Re: Latest update BIG problem

Thu Nov 12, 2020 8:50 pm

Yes me to .....
I post a question :
Can we have a link for download the last Rom Android 10 for A80 Pro ??
Thanks
 
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blackview_admin
Posts: 8943
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Re: Latest update BIG problem

Fri Nov 13, 2020 4:05 am

Laurenzo wrote:
Yes me to .....
I post a question :
Can we have a link for download the last Rom Android 10 for A80 Pro ??
Thanks

Hello, we don't suggest to update to Android 10, please notice our annoucement.

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