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Temperature and Humidity sensor issue
Posted: Wed Sep 30, 2020 10:20 am
by weldoto
I have recently bought a BV9900. The ambient temp sensor constantly displays 29 degrees and the humidity sensor constantly displays 57%. Never changes even when phone put in a fridge. Is this a software or hardware issue
Re: Temperature and Humidity sensor issue
Posted: Wed Oct 07, 2020 1:48 am
by blackview_admin
weldoto wrote:I have recently bought a BV9900. The ambient temp sensor constantly displays 29 degrees and the humidity sensor constantly displays 57%. Never changes even when phone put in a fridge. Is this a software or hardware issue
Hello, after checking with the technical department, this is the hardware issue and it needs to be repaired, please contact this email directly:
support02@blackview.hk
Re: Temperature and Humidity sensor issue
Posted: Sat Oct 10, 2020 11:48 am
by Bugstir
WOW...BV9900 Pro has this function....Where?
Re: Temperature and Humidity sensor issue
Posted: Thu Oct 15, 2020 9:31 am
by azarashi
In my case, Setting>>Battery>>Ice mode check makes temp and humid sensors work. Please try.
Re: Temperature and Humidity sensor issue
Posted: Fri Oct 30, 2020 3:24 am
by azarashi
Move to Settings>>Battery>>Ice mode on
Thermo and Himidity sensors are activated.
Please try it.
Re: Temperature and Humidity sensor issue
Posted: Fri Oct 30, 2020 3:53 am
by blackview_admin
azarashi wrote:Move to Settings>>Battery>>Ice mode on
Thermo and Himidity sensors are activated.
Please try it.
Thank you for your answer.
Re: Temperature and Humidity sensor issue
Posted: Fri Oct 30, 2020 9:18 am
by Zoe Lin
azarashi wrote:Move to Settings>>Battery>>Ice mode on
Thermo and Himidity sensors are activated.
Please try it.
Wow
This answer is very useful,
Thank you
Re: Temperature and Humidity sensor issue
Posted: Mon Jan 18, 2021 2:50 pm
by Zooz
blackview_admin wrote:weldoto wrote:I have recently bought a BV9900. The ambient temp sensor constantly displays 29 degrees and the humidity sensor constantly displays 57%. Never changes even when phone put in a fridge. Is this a software or hardware issue
Hello, after checking with the technical department, this is the hardware issue and it needs to be repaired, please contact this email directly:
support02@blackview.hk
I also sent ones e-mail to the contact e-mail stated above, considering that I have similar issues. I'll wait for the response. Is that a good procedure?
Re: Temperature and Humidity sensor issue
Posted: Sat Jan 23, 2021 12:16 pm
by Zooz
Thank you! Still waiting for response. Sent the e-mail to
support02@blackview.hk in 17 january.
Re: Temperature and Humidity sensor issue
Posted: Tue Feb 16, 2021 7:27 am
by Dansole
Hi, The air sensor is not working well. Do you know how to fix it other than with * # 87 #?
thank you