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Latest OTA update (20200522V12_20200523-0035) broke top of screen response
Posted: Mon Jun 08, 2020 2:06 pm
by PostTenebrasCH
OTA update: BV9900_EEA_S900AA_V1.0_20200522V12_20200523-0035
Top of screen (upper status bar) no longer responds to finger touch (e.g. slide).
Also when the top drawer slides down, only first row of icons appears.
Re: Latest OTA update (20200522V12_20200523-0035) broke top of screen response
Posted: Tue Jun 09, 2020 7:11 am
by blackview_admin
PostTenebrasCH wrote:OTA update: BV9900_EEA_S900AA_V1.0_20200522V12_20200523-0035
Top of screen (upper status bar) no longer responds to finger touch (e.g. slide).
Also when the top drawer slides down, only first row of icons appears.
Hello, Thank you for your question, We have feedback on this problem to our technical staff, we will try to find a way to solve this problem.
Re: Latest OTA update (20200522V12_20200523-0035) broke top of screen response
Posted: Tue Jun 09, 2020 7:12 am
by blackview_admin
blackview_admin wrote:PostTenebrasCH wrote:OTA update: BV9900_EEA_S900AA_V1.0_20200522V12_20200523-0035
Top of screen (upper status bar) no longer responds to finger touch (e.g. slide).
Also when the top drawer slides down, only first row of icons appears.
Hello, Thank you for your question, We have feedback on this problem to our technical staff, we will try to find a way to solve this problem.
Could you shoot a video for me to have a look? And please send the video to this email:
mary@blackview.hk. Thank you in advance.
Re: Latest OTA update (20200522V12_20200523-0035) broke top of screen response
Posted: Fri Jun 12, 2020 4:05 pm
by TwoCutter
Hello, we have the same problem here. Today the OTA came, after that the quick menu is not available anymore.
Kind regards. TC
Re: Latest OTA update (20200522V12_20200523-0035) broke top of screen response
Posted: Fri Sep 04, 2020 11:44 am
by PostTenebrasCH
We've sent a recording to the e-mail address you provided.
Any news on this issue?