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Android 10
Posted: Wed Feb 12, 2020 9:33 am
by Weaving
when we can expect an update to android10?
Re: Android 10
Posted: Wed Feb 12, 2020 5:09 pm
by alphadivxmovies
Also curious to see if the latest flagship will get at least Android 10 and some bug corrections. Any official timeline or intent?
Re: Android 10
Posted: Fri Feb 14, 2020 8:31 am
by shaneprobinson
Yes please also very curious. The current bug that I have is that there is no way to disable "lift to wake" in this version of android 9 and the phone wakes itself all the time and I end up butt dialing or turning music on or off with my pocket. Incredible frustrating. Looks like this problem was solved back in November for android users that go the latest updates. Please please please fix this problem or I will have to go back to my old phone!
Otherwise the phone is great.
Re: Android 10
Posted: Thu Feb 20, 2020 9:18 am
by blackview_admin
Hi, Guys.
We got the "lift to wake" issue. I already report it and your suggestion (update to Android 10) to our engineers.
Re: Android 10
Posted: Sun Mar 22, 2020 6:09 am
by Boyan
I do have a problem with the "lift to wake" feature too and I would like to be able to turn it OFF but there is no such possibility. Would you please let us know when it will be possible? This is a second Blackview phone for me (the old one was BV9000 Pro and I have recommended the brand) but this issue is serious downfall! I hope that it will be fixed soon!
Re: Android 10
Posted: Thu May 07, 2020 4:23 pm
by Quepenoso
Hi, I'm having problem with the lift to wake, the phone is turning on the screen all the time, have a way to fix this issue? Have upgrade for Android 10 already ?
Re: Android 10
Posted: Fri May 08, 2020 7:10 am
by blackview_admin
Quepenoso wrote:Hi, I'm having problem with the lift to wake, the phone is turning on the screen all the time, have a way to fix this issue? Have upgrade for Android 10 already ?
You can go to the settings to find related settings to solve
Re: Android 10
Posted: Wed May 13, 2020 6:59 pm
by Bastard
blackview_admin wrote:Quepenoso wrote:Hi, I'm having problem with the lift to wake, the phone is turning on the screen all the time, have a way to fix this issue? Have upgrade for Android 10 already ?
You can go to the settings to find related settings to solve
The related settings are not there, there is no option to turn off me automatic wake function... that is the problem
Re: Android 10
Posted: Thu May 14, 2020 6:41 am
by blackview_admin
Bastard wrote:blackview_admin wrote:Quepenoso wrote:Hi, I'm having problem with the lift to wake, the phone is turning on the screen all the time, have a way to fix this issue? Have upgrade for Android 10 already ?
You can go to the settings to find related settings to solve
The related settings are not there, there is no option to turn off me automatic wake function... that is the problem
Hello, you've better contact our after-sale department:
support02@blackview.hk