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Posts: 28
Joined: Wed Jun 14, 2017 9:38 am

Android 10

Wed Feb 12, 2020 9:33 am

when we can expect an update to android10?
 
alphadivxmovies
Posts: 3
Joined: Wed Feb 12, 2020 5:06 pm

Re: Android 10

Wed Feb 12, 2020 5:09 pm

Also curious to see if the latest flagship will get at least Android 10 and some bug corrections. Any official timeline or intent?
 
shaneprobinson
Posts: 3
Joined: Wed Feb 12, 2020 9:32 pm

Re: Android 10

Fri Feb 14, 2020 8:31 am

Yes please also very curious.  The current bug that I have is that there is no way to disable "lift to wake" in this version of android 9 and the phone wakes itself all the time and I end up butt dialing or turning music on or off with my pocket.  Incredible frustrating.  Looks like this problem was solved back in November for android users that go the latest updates.  Please please please fix this problem or I will have to go back to my old phone!

Otherwise the phone is great.
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Android 10

Thu Feb 20, 2020 9:18 am

Hi, Guys.
We got the "lift to wake" issue. I already report  it and your suggestion (update to Android 10) to our engineers.
 
Boyan
Posts: 1
Joined: Sun Mar 22, 2020 5:50 am

Re: Android 10

Sun Mar 22, 2020 6:09 am

I do have a problem with the "lift to wake" feature too and I would like to be able to turn it OFF but there is no such possibility. Would you please let us know when it will be possible? This is a second Blackview phone for me (the old one was BV9000 Pro and I have recommended the brand) but this issue is serious downfall! I hope that it will be fixed soon!
 
Quepenoso
Posts: 1
Joined: Thu May 07, 2020 4:18 pm

Re: Android 10

Thu May 07, 2020 4:23 pm

Hi, I'm having problem with the lift to wake, the phone is turning on the screen all the time, have a way to fix this issue? Have upgrade for Android 10 already ?
 
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blackview_admin
Posts: 8943
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Re: Android 10

Fri May 08, 2020 7:10 am

Quepenoso wrote:
Hi, I'm having problem with the lift to wake, the phone is turning on the screen all the time, have a way to fix this issue? Have upgrade for Android 10 already ?

You can go to the settings to find related settings to solve
 
Bastard
Posts: 1
Joined: Wed May 13, 2020 4:13 pm

Re: Android 10

Wed May 13, 2020 6:59 pm

blackview_admin wrote:
Quepenoso wrote:
Hi, I'm having problem with the lift to wake, the phone is turning on the screen all the time, have a way to fix this issue? Have upgrade for Android 10 already ?

You can go to the settings to find related settings to solve

The related settings are not there, there is no option to turn off me automatic wake function... that is the problem
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Android 10

Thu May 14, 2020 6:41 am

Bastard wrote:
blackview_admin wrote:
Quepenoso wrote:
Hi, I'm having problem with the lift to wake, the phone is turning on the screen all the time, have a way to fix this issue? Have upgrade for Android 10 already ?

You can go to the settings to find related settings to solve

The related settings are not there, there is no option to turn off me automatic wake function...  that is the problem

Hello, you've better contact our after-sale department: support02@blackview.hk

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