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Hello, the wireless charge on this phone doesn't work. Can anyone confirm me this is present? Or how can I put it on? Thank you.

Michel07200 wrote:

Hello, the wireless charge on this phone doesn't work. Can anyone confirm me this is present? Or how can I put it on? Thank you.

I suggest you contacting your seller or our professional after-sales directly. They will help you more detail.
After-sales email: support02@blackview.hk

Michel07200 wrote:

Hello, the wireless charge on this phone doesn't work. Can anyone confirm me this is present? Or how can I put it on? Thank you.

Hello Michel, the wireless charging is working on mine phone. I'm using a wireless charger I bought at Aldi in Denmark.
At first it didn't seem to work, but it was a positioning problem of the phone on the charger pad. the 9900 is bigger than the pad
and the top 2 cm of the phone was out of the pad. when the top of the phone is on the pad , the phone charge (1 H/ 1:30 H from 35% to 100%)
Gonzague

I answered user Michel07200 several weeks ago my to help him, but my answer is not yet visibole. WHY ???

To use properly the Qi charger you have to place the dock at the two lower-thirds of the phone.
Centre of dock must be in front of E of Blackview.

Hope that's help you.

Tried a few different wireless chargers that work well with all my other phones.  It takes minutes to find the "sweet spot"
so it begins to charge.  Charges for a minute and then stops.  I have no case on my phone either.  This too needs
to be addressed.  About to toss this phone in the trash.

gonzague58 wrote:

I answered user Michel07200 several weeks ago my to help him, but my answer is not yet visibole. WHY ???

Hello, Sorry to make this inconvenience. But we didn't see any comments from you.

Hello,
I just bought BV9900 together with the wirelss charger LTD-006 Honeycomb.
Once I place the BV9900 on the pad the charge works only for 5 seconds, then the charge stops.

fabionucara wrote:

Hello,
I just bought BV9900 together with the wirelss charger LTD-006 Honeycomb.
Once I place the BV9900 on the pad the charge works only for 5 seconds, then the charge stops.

Hello, please restart your phone

I have already restarted the phone several times, the beaviour is always the same.