Hello,
I found the issue.
The Blackview(220V->USB) transformer connected via USB to the wireles charger is not working properly.
I used an older 220V->USB transformer and the wireless charge worked properly.

So, try to change the 220V->USB transformer, maybe the 220V->USB transformer uses high current peaks which set the wirelss charger to protection mode.

We've seen similar behaviour with some chargers, and other chargers work fine, e.g. Xtorm XW203 (https://www.xtorm.eu/en/wireless/wirele ... ing-stand/).

fabionucara wrote:

Hello,
I found the issue.
The Blackview(220V->USB) transformer connected via USB to the wireles charger is not working properly.
I used an older 220V->USB transformer and the wireless charge worked properly.

So, try to change the 220V->USB transformer, maybe the 220V->USB transformer uses high current peaks which set the wirelss charger to protection mode.

Hello, sorry for the inconvenience, please contact the after-sale department support02@blackview.hk 

fabionucara wrote:

I have already restarted the phone several times, the beaviour is always the same.

Hello, sorry for the inconvenience, please contact the after-sale department support02@blackview.hk