Page 1 of 1

no image on screen

Posted: Sat Sep 17, 2016 10:40 am
by tesdrv
after turning the phone on the screen it was light and there was no picture.

I have to flash this firmware t89j-jk-bv5000-hd-33pgu-128g16g-1851_BV5000_C1_Blackview_V1.2_20160608_R12release.tar

Now there is a backlight, exist sound when i press the volume buttons, light up when i press the Home, Menu.

is it a problem with the screen or I need another firmware?

Re: no image on screen

Posted: Mon Sep 19, 2016 6:40 am
by blackview_admin
The peoblem happen just after the flashing ?
Any short video here for us to exactly know the problem ?

Re: no image on screen

Posted: Fri Mar 24, 2017 8:00 pm
by esterg0704
Phone was working fine and then lost image.
I switched it on and off, took battery out and back, but only image on the screen is 'Blackview', nothing else.
I can hear messages being received, but cannot view them.