Mobile charging problem
Posted: Thu Jun 11, 2020 8:03 am
by Mohmed
The mobile recharge sits for more than two days, and the recharge does not take place. The charger has been changed and the wire has been changed. I don’t know the problem. What do I regret buying this case?
Re: Mobile charging problem
Posted: Fri Jun 12, 2020 10:00 am
by blackview_admin
Mohmed wrote:The mobile recharge sits for more than two days, and the recharge does not take place. The charger has been changed and the wire has been changed. I don’t know the problem. What do I regret buying this case?
Hello, after asking for our tech department about these problems, they suggested that you can Press down firmly on both ends of the speaker first, and see whether it can work or not?? Or you can contact them directly:
support02@blackview.hk
Re: Mobile charging problem
Posted: Fri Jun 12, 2020 10:01 am
by blackview_admin
blackview_admin wrote:Mohmed wrote:The mobile recharge sits for more than two days, and the recharge does not take place. The charger has been changed and the wire has been changed. I don’t know the problem. What do I regret buying this case?
Hello, after asking for our tech department about these problems, they suggested that you can Press down firmly on both ends of the speaker first, and see whether it can work or not?? Or you can contact them directly:
support02@blackview.hk