Hi my bv9800 speaker doesn't work after a few seconds of playing time.
Even when the phone rings it just works for the first ring and then stops.
What it's happening. Can I fix this myself or is it factory problem
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- blackview_admin
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Re: Bv9800 speaker problem
Endrit wrote:Hi my bv9800 speaker doesn't work after a few seconds of playing time.
Even when the phone rings it just works for the first ring and then stops.
What it's happening. Can I fix this myself or is it factory problem
This is the problem of the speaker, you can go to * # 87 # to select MM1, go to the single item to calibrate the Smartpa. Or you can contact our after-sale department to send a new speaker for you, here is the email to contact them: support02@blackview.hk
Re: Bv9800 speaker problem
blackview_admin wrote:Endrit wrote:Hi my bv9800 speaker doesn't work after a few seconds of playing time.
Even when the phone rings it just works for the first ring and then stops.
What it's happening. Can I fix this myself or is it factory problem
This is the problem of the speaker, you can go to * # 87 # to select MM1, go to the single item to calibrate the Smartpa. Or you can contact our after-sale department to send a new speaker for you, here is the email to contact them: support02@blackview.hk
if calibrate the smartpa not success / failed we should get a new speaker?
Re: Bv9800 speaker problem
blackview_admin wrote:Endrit wrote:Hi my bv9800 speaker doesn't work after a few seconds of playing time.
Even when the phone rings it just works for the first ring and then stops.
What it's happening. Can I fix this myself or is it factory problem
This is the problem of the speaker, you can go to * # 87 # to select MM1, go to the single item to calibrate the Smartpa. Or you can contact our after-sale department to send a new speaker for you, here is the email to contact them: support02@blackview.hk
i've go to *#87# going to calibrate the smartpa.. and detech faill test. and speaker still doesn't work like usually. but i don't know, i try to calibrate on 2 or 3 day after to going the smartpa calibrate again 2 or 3 times. now my 9800 speaker normally again... i don't know why.. but it's successfull, sound normal again..
Re: Bv9800 speaker problem
My bv 9800 has the same problem.
If I go to the dialer and enter * # 87 # there is no response from the phone to select MM1.
How do I get to MM1 to calibrate the speaker?
If I go to the dialer and enter * # 87 # there is no response from the phone to select MM1.
How do I get to MM1 to calibrate the speaker?
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- Ricardo.silveira
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Re: Bv9800 speaker problem
I have same problem but I think I've found a way to fix it.
Dial *#87#
Choose MM1
SMARTPA CALIBRATE.
do it and go back TEST LOUDSPEAKER
go back to SMARTPA CALIBRATE.
Dial *#87#
Choose MM1
SMARTPA CALIBRATE.
do it and go back TEST LOUDSPEAKER
go back to SMARTPA CALIBRATE.
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- blackview_admin
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Re: Bv9800 speaker problem
Ricardo.silveira wrote:I have same problem but I think I've found a way to fix it.
Dial *#87#
Choose MM1
SMARTPA CALIBRATE.
do it and go back TEST LOUDSPEAKER
go back to SMARTPA CALIBRATE.
Hello, thank you for your feedback., and glad that you solved your problem finally.
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- blackview_admin
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Re: Bv9800 speaker problem
Breezin wrote:My bv 9800 has the same problem.
If I go to the dialer and enter * # 87 # there is no response from the phone to select MM1.
How do I get to MM1 to calibrate the speaker?
Dial *#87#
Choose MM1
SMARTPA CALIBRATE.
do it and go back TEST LOUDSPEAKER
go back to SMARTPA CALIBRATE.
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- SnuffThePunkz
- Posts: 60
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Re: Bv9800 speaker problem
I had the same issue, listened to support on here and it got nowhere. Also contacted the companies support email, even less helpful.
Just go on aliexpress and order a new speaker, they are $5-6 a piece. I just ordered 4 and swapped one when it arrived works beautifully.
Here is a link to one, there are many other retailers that sell them.
https://www.aliexpress.com/item/4000545 ... web201603_
Just go on aliexpress and order a new speaker, they are $5-6 a piece. I just ordered 4 and swapped one when it arrived works beautifully.
Here is a link to one, there are many other retailers that sell them.
https://www.aliexpress.com/item/4000545 ... web201603_
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- blackview_admin
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Re: Bv9800 speaker problem
SnuffThePunkz wrote:I had the same issue, listened to support on here and it got nowhere. Also contacted the companies support email, even less helpful.
Just go on aliexpress and order a new speaker, they are $5-6 a piece. I just ordered 4 and swapped one when it arrived works beautifully.
Here is a link to one, there are many other retailers that sell them.
https://www.aliexpress.com/item/4000545 ... web201603_
If BV9800 series has the speaker problem, it needs to change the speaker.
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