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Battery charging time
Posted: Thu Mar 12, 2020 7:47 am
by Tortoise
Hello !
It's my first message here, I searched if the problem had been addressed in a previous topic but I could not find.
I've got a BV9800 since Yesterday, and I let it charge all night long (8 hours) with the official charger. But this morning, the battery is only at 77% .
Is it normal for this kind of battery to charge this slow, or is it a default ?
Is this due to the first charge? How Can I optimize the battery?
Thank you !
Re: Battery charging time
Posted: Thu Mar 12, 2020 9:28 am
by blackview_admin
Tortoise wrote:Hello !
It's my first message here, I searched if the problem had been addressed in a previous topic but I could not find.
I've got a BV9800 since Yesterday, and I let it charge all night long (8 hours) with the official charger. But this morning, the battery is only at 77% .
Is it normal for this kind of battery to charge this slow, or is it a default ?
Is this due to the first charge? How Can I optimize the battery?
Thank you !
There is no first charge should be long time.
You can try to charge it use other USB Cable. Maybe it is issue Cable.
Re: Battery charging time
Posted: Sun Mar 15, 2020 6:50 am
by Met95
Hi, I also have the same problem. After the first top-up made by me, the percentage reached 79% and after another top-up it reached only 50% without the fast charge starting. I am trying to use the USB cable and charger of my old BV 8000 Pro
Re: Battery charging time
Posted: Mon Mar 16, 2020 9:16 am
by blackview_admin
Met95 wrote:Hi, I also have the same problem. After the first top-up made by me, the percentage reached 79% and after another top-up it reached only 50% without the fast charge starting. I am trying to use the USB cable and charger of my old BV 8000 Pro
Contact your seller or our after-sales directly.
After-sales email:
support02@blackview.hk