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Tortoise
Topic Author
Posts: 2
Joined: Thu Mar 12, 2020 7:37 am

Battery charging time

Thu Mar 12, 2020 7:47 am

Hello !

It's my first message here, I searched if the problem had been addressed in a previous topic but I could not find.

I've got a BV9800 since Yesterday, and I let it charge all night long (8 hours) with the official charger. But this morning, the battery is only at 77% .
Is it normal for this kind of battery to charge this slow, or is it a default ?

Is this due to the first charge? How Can I optimize the battery?

Thank you !
 
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blackview_admin
Posts: 8943
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Re: Battery charging time

Thu Mar 12, 2020 9:28 am

Tortoise wrote:
Hello !

It's my first message here, I searched if the problem had been addressed in a previous topic but I could not find.

I've got a BV9800 since Yesterday, and I let it charge all night long (8 hours) with the official charger. But this morning, the battery is only at 77% .
Is it normal for this kind of battery to charge this slow, or is it a default ?

Is this due to the first charge? How Can I optimize the battery?

Thank you !

There is no first charge should be long time. 
You can try to charge it use other USB Cable. Maybe it is issue Cable.
 
Met95
Posts: 6
Joined: Mon Oct 01, 2018 10:04 am

Re: Battery charging time

Sun Mar 15, 2020 6:50 am

Hi, I also have the same problem. After the first top-up made by me, the percentage reached 79% and after another top-up it reached only 50% without the fast charge starting. I am trying to use the USB cable and charger of my old BV 8000 Pro
 
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blackview_admin
Posts: 8943
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Re: Battery charging time

Mon Mar 16, 2020 9:16 am

Met95 wrote:
Hi, I also have the same problem.  After the first top-up made by me, the percentage reached 79% and after another top-up it reached only 50% without the fast charge starting.  I am trying to use the USB cable and charger of my old BV 8000 Pro

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