Ricardo.silveira wrote:I have exactly same issue with a 9800.
Sound starts to go down, cracking and mutes.
I stop video, sound goes on and do same thing.
Still trying to find a solution!
treemuncher wrote:I am having speaker issues. I've gone through the diagnostic steps listed above and the speaker always fails. It made a loud squeal yesterday and then quit completely. The headset and bluetooth still work but there is no sound from the speaker for anything. The phone was new as of February 2020.
I've tried contacting Support01@blackview.hk and Support02@blackview.hk with rejected emails from each address. How do I get service work (warranty work) done on this phone if my emails are constantly rejected?
Jwylong wrote:Was wondering how long does the speaker take to be delivered. As I reported my speaker faulty on 16 september 2020 and courier number
will be given.
ciccio2 wrote:Stesso problema da 3 mesi. L'assistenza dopo le prime risposte alle mie mail ora mi ignora.
Con *#87* si risolve solo per qualche ora, poi il problema si ripresenta.
Ho notato che prima di spegnersi lo speeker, lo schermo si spegne per un secondo.