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Update firmware fail.

Posted: Sun Feb 16, 2020 5:02 pm
by rydyk
Hello
Yesterday during an update, by accident, my equipment, BV9800pro, performed a complete formatting, "Full Format + Dowload", it seems that Nvram has also been rewritten. it is possible to provide us with a solution or file with this data, specific to our equipment.
we have the sticker on the box and the model.

Re: Update firmware fail.

Posted: Mon Feb 17, 2020 3:24 am
by blackview_admin
rydyk wrote:
Hello
Yesterday during an update, by accident, my equipment, BV9800pro, performed a complete formatting, "Full Format + Dowload", it seems that Nvram has also been rewritten. it is possible to provide us with a solution or file with this data, specific to our equipment.
we have the sticker on the box and the model.

I think you'd better contact our professional after-sales directly.
After-sales email: support02@blackview.hk