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bluetooth sennheiser presence

Posted: Sun Feb 02, 2020 12:36 pm
by trojan
can connect and accept / cancel calls
but

if I want to call, the connection is always lost.
I hear nothing and the presence and also not on the phone;

however, I have already tried calling someone first and then terminating sennheiser presence and this works perfectly


hope you guys can help

Re: bluetooth sennheiser presence

Posted: Mon Feb 03, 2020 7:44 am
by blackview_admin
trojan wrote:
can connect and accept / cancel calls
but

if I want to call, the connection is always lost.
I hear nothing and the presence and also not on the phone;

however, I have already tried calling someone first and then terminating sennheiser presence and this works perfectly


hope you guys can help

Go to the dial interface and dial "*#87#".
You can have a try. Or you can contact our professional after-sales directly.
After-sales email: support02@blackview.hk