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Re: Problem with battery - slow charge - fast discharge

Wed Jan 13, 2021 6:41 am

marietto wrote:
Hi all

I've just bought a new BV9800 Pro and I'm facing with a lot of issues with the battery.
The charge is quite low (ok, big capacity could be the reason for that) but I've seen battery life is really too short even if I'm not using the cell so heavily or continuously.
I've tested it by installing commons apps and using it as a std smartphone (WhatsApp, FB, SMS, camera, no gaming, no video, no long calls, no GPS) and battery stands for about 12-13 hours. From 100% at 7 am to 5% an 8 pm, roughly.
I've also tried to restore it at OEM configuration but the issue is still there. As addition, I've seen the charge is lost even if the mobile is switched off.
I would like to use this mobile also as GPS during my trips in motorbike but, with this issue, is impossible for me.

Any suggestion or check I can take a look in order to fix the problem?

Thanks

Can you check which apk consumes fast battery usage in the settings?  You can use it for one day and a half in normal.
 
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Posts: 8200
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Re: Problem with battery - slow charge - fast discharge

Wed Jan 13, 2021 6:45 am

Jrestine83@gmail.com wrote:
I have figured out how to stop the battery drain and figure it's something to do with programming of the phone. Not to long after I got the phone it started discharging the battery quickly. Went from going 2.5  to 3 days without needing charged. Then went to not even lasting a day. I noticed that every time I plugged my phone in I would get email notifications like crazy. Decided to restart the phone after every charge and that seems to have solved the battery drain. It has something to do with when you charge your phone. At least mine does. Hope Blackview gets this figured out. Very frustrating!

Can you check which apk consumes fast battery usage in the settings?  You can use it for one day and a half in normal.
 
User avatar
blackview_admin
Posts: 8200
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Problem with battery - slow charge - fast discharge

Wed Jan 13, 2021 6:46 am

marietto wrote:
Hi all

I've just bought a new BV9800 Pro and I'm facing with a lot of issues with the battery.
The charge is quite low (ok, big capacity could be the reason for that) but I've seen battery life is really too short even if I'm not using the cell so heavily or continuously.
I've tested it by installing commons apps and using it as a std smartphone (WhatsApp, FB, SMS, camera, no gaming, no video, no long calls, no GPS) and battery stands for about 12-13 hours. From 100% at 7 am to 5% an 8 pm, roughly.
I've also tried to restore it at OEM configuration but the issue is still there. As addition, I've seen the charge is lost even if the mobile is switched off.
I would like to use this mobile also as GPS during my trips in motorbike but, with this issue, is impossible for me.

Any suggestion or check I can take a look in order to fix the problem?

Thanks

Can you check which apk consumes fast battery usage in the settings?  You can use it for one day and a half in normal.

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