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MaxL
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Posts: 1
Joined: Fri Dec 20, 2019 4:25 pm

Bluetooth troubles

Fri Dec 20, 2019 4:30 pm

Hello,

I received yesterday my BV9800 !

However after a first day of use I have one major issue : the bluetooth isn't stable at all... I tried on different speaker/headset and it's the same everytime, the music regularly stop for few seconds, or the phone is deven isconnected from bluetooth.

Does someone else face the same issue ? Do you have any solution at blackview ? I already try to reboot the phone and to remove any energy saver mode but it doesn't change anything...

Thanks. 
 
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blackview_admin
Posts: 8943
Joined: Mon Aug 17, 2015 3:30 am
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Re: Bluetooth troubles

Tue Jan 07, 2020 10:29 am

I suggest you contacting our professional after-sales directly. They will help you more detail.
After-sales email: support02@blackview.hk
Have a nice day!

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