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Smart watch BT connectivity issues.

Posted: Wed May 27, 2020 6:39 pm
by clayjn
First off I have the BV9100 phone I bought it because I has the Ulefone power 5 which this is the brother/sister of that unit. I loved it.
I have a Samsung S3 Frontier Smart watch. I have used it on 4 phone in the past. But with the 9100 It disconnects every few hours. I have changed the battery optimizing for all software/apps and the phones standby intelligent power savings. Nothing has helped. I was hoping someone, anyone might have an idea how to fix this. Is there an issue with the drivers on the phone or something. Thank you. I await a response.

Re: Smart watch BT connectivity issues.

Posted: Thu May 28, 2020 6:11 am
by blackview_admin
clayjn wrote:
First off I have the BV9100 phone I bought it because I has the Ulefone power 5 which this is the brother/sister of that unit. I loved it.
I have a Samsung S3 Frontier Smart watch. I have used it on 4 phone in the past. But with the 9100 It disconnects every few hours. I have changed the battery optimizing for all software/apps and the phones standby intelligent power savings. Nothing has helped. I was hoping someone, anyone might have an idea how to fix this. Is there an issue with the drivers on the phone or something. Thank you. I await a response.

Hello, Clayjn, sorry to make this inconvenience, you'd better contact the professional after-sale department directly: support02@blackview.hk.

Re: Smart watch BT connectivity issues.

Posted: Thu May 28, 2020 12:11 pm
by clayjn
Is there an update for the phone or the Bluetooth software for the phone. I think it's a problem with the BLE on the phone.