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Problem to recognize on PC

Posted: Mon Jan 06, 2020 12:28 am
by WillCooperWorks
Hello guys, I've finally bought this Amazing device but I have a problem to be recognized on PC with USB cable, I have tried different type C USB Cable but when I connect the BV9500 plus on PC i've activate debug USB and I change to MTP PC says "unknown USB Is Connect" on Windows 10, What can I Do? Also try to search driver with Windows but doesn't work too... Works only recharge mod.

Thx

Re: Problem to recognize on PC

Posted: Mon Jan 06, 2020 3:26 am
by blackview_admin
You can try to connect the computer with another USB port.
After activate debug USB, select the file transfer option.
And you can contact our professional after-sales directly.
After-sales email: support02@blackview.hk
Have a nice day!