New phone, restarting loop
Posted: Mon Dec 23, 2019 9:29 pm
I just updated from my trusty bv6000 to a new bv9500 plus. All seemed to work fine but after a couple of hours it freezed while opening with fingerprint and i restarted it. Then while opening the updated chrome to see a youtube video it freezed again so i restarted again and phone entered safe mode where it seemed to work. Restarted again and got in a restarting loop so i entered recovery mode after looking how to do it and got to the factory reset mode. it seems to erase the extra data but when i reboot it keeps going on that restarting loop. Is there anything i can do? should i talk with the seller? phone has only a couple hours of use 