Bv9500 plus rear camera and flashlight not working
Posted: Mon Oct 07, 2019 11:05 am
I have had my phone for almost a month now, after about 2-3 weeks the rear camera stopped working and at the same time the flashlight.
The flashlight says "flashlight unavailable"
and the REAR camera does not turn on in any of the camera apps (original, snap chat etc.) while the front camera works without issue while in the apps
i have tried clearing the camera cache, hard resetting the phone and so on.
What could be the problem? i'm not interested in sending the phone back to blackview for the fix (customs and so on will make this very expensive)
Is there a plug that connects both the flashlight/blitz and camera that could have become loose ?
The flashlight says "flashlight unavailable"
and the REAR camera does not turn on in any of the camera apps (original, snap chat etc.) while the front camera works without issue while in the apps
i have tried clearing the camera cache, hard resetting the phone and so on.
What could be the problem? i'm not interested in sending the phone back to blackview for the fix (customs and so on will make this very expensive)
Is there a plug that connects both the flashlight/blitz and camera that could have become loose ?