fernandotalves wrote:

Hello, 

last week sometimes worked other times don't but this week it just doesn't work at all, every call e make they cant ear me form the other side, the mic works on voice records and also works when I send voice msg on watts up, e already tried to factory reset 3 times.

Thanks.

fernandotalves wrote:

emml test result
video and speaker 02,32
video and receiver 02,07
vibrator 04,52
mic and receiver 02,07
sub camera 01,12
main camera 01,20

blackview_admin wrote:

vladesmale87 wrote:

I bought a BV9900 Pro and it has the same problem. I tested the mics with *#87#, and the sound from both of them was ok. Only in calls nobody can hear me. I called 10 people from SIM1 and from SIM2 and make me feel embarrassed.

Hello, can you help us capture one Log, you can follow the step from this link:
https://mega.nz/file/aGYHkCLR#NuU2uE6AG ... LQOhkyd79Q
Sorry to make this inconvenience caused to you, but we are still checking this problem at present not finding the solutions.

vladesmale87 wrote:

Any news?