Is it possible to install a stock Google Android or Lineage OS on this device? I bought my phone a month ago and I have some weird issues with notifications that sometimes work or not, sounds that randomly turn on and off. For example, I still get audio feedback when the thing is on vibrate or muted. Sometimes vibrate doesn't work. Audio is miss or hit. I use bluetooth earphones and the audio level is different every time. Never had this on my previous phone. The altered interface also look outdated and I'd like to get rid of that weird website page that's on the left of the first page. I would just like a stock clean android. 

Lofn wrote:

Is it possible to install a stock Google Android or Lineage OS on this device? I bought my phone a month ago and I have some weird issues with notifications that sometimes work or not, sounds that randomly turn on and off. For example, I still get audio feedback when the thing is on vibrate or muted. Sometimes vibrate doesn't work. Audio is miss or hit. I use bluetooth earphones and the audio level is different every time. Never had this on my previous phone. The altered interface also look outdated and I'd like to get rid of that weird website page that's on the left of the first page. I would just like a stock clean android. 

Hello, sorry to make this inconvenience. May I know which phone you are using?

blackview_admin wrote:

Lofn wrote:

Is it possible to install a stock Google Android or Lineage OS on this device? I bought my phone a month ago and I have some weird issues with notifications that sometimes work or not, sounds that randomly turn on and off. For example, I still get audio feedback when the thing is on vibrate or muted. Sometimes vibrate doesn't work. Audio is miss or hit. I use bluetooth earphones and the audio level is different every time. Never had this on my previous phone. The altered interface also look outdated and I'd like to get rid of that weird website page that's on the left of the first page. I would just like a stock clean android. 

Hello, sorry to make this inconvenience. May I know which phone you are using?

BV9500Plus
BV9500Plus_EEA_S62_V1.0_20190813V8

@lofn

did you find a way to install a clean stock version of Android?

Lofn wrote:

blackview_admin wrote:

Lofn wrote:

Is it possible to install a stock Google Android or Lineage OS on this device? I bought my phone a month ago and I have some weird issues with notifications that sometimes work or not, sounds that randomly turn on and off. For example, I still get audio feedback when the thing is on vibrate or muted. Sometimes vibrate doesn't work. Audio is miss or hit. I use bluetooth earphones and the audio level is different every time. Never had this on my previous phone. The altered interface also look outdated and I'd like to get rid of that weird website page that's on the left of the first page. I would just like a stock clean android. 

Hello, sorry to make this inconvenience. May I know which phone you are using?

BV9500Plus
BV9500Plus_EEA_S62_V1.0_20190813V8

You've better contact out after-sale department to help you deal with this problem: support02@blackview.hk