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BV5900 won't recognise sim card

Posted: Sun May 30, 2021 6:00 am
by cjeanjean
I'm in Indonesia, and when I try to put a local SIM card into my BV5900 the phone recognises it's there but doesn't connect to signal. The same SIM card works fine in another phone, so it's definitely not a problem with the sim or service provider. Is there a setting I need to switch to allow the phone to accept new sim cards? 

Thanks, 

Celine

Re: BV5900 won't recognise sim card

Posted: Tue Jun 01, 2021 3:44 am
by blackview_admin
cjeanjean wrote:
I'm in Indonesia, and when I try to put a local SIM card into my BV5900 the phone recognises it's there but doesn't connect to signal. The same SIM card works fine in another phone, so it's definitely not a problem with the sim or service provider. Is there a setting I need to switch to allow the phone to accept new sim cards? 

Thanks, 

Celine

Hello, which version do you buy? Euros or American?