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BV5900 has started stuttering on every streaming service
Posted: Sun Apr 18, 2021 8:22 pm
by Ju5tup09
My BV900 has started stuttering whilst streaming on all platforms like Netflix, YouTube etc. I've tried a different internet connection and reducing the picture quality but videos are still unwatchable. Is there something I can do to fix this?
Re: BV5900 has started stuttering on every streaming service
Posted: Thu Apr 29, 2021 9:37 am
by Sacres
Mines has started doing the exact same. I put it down to the latest software update but even after doing a factory reset my BV5900 still has issues playing Netflix, YouTube etc.
Terrible
Re: BV5900 has started stuttering on every streaming service
Posted: Fri Apr 30, 2021 6:39 am
by blackview_admin
Ju5tup09 wrote:My BV900 has started stuttering whilst streaming on all platforms like Netflix, YouTube etc. I've tried a different internet connection and reducing the picture quality but videos are still unwatchable. Is there something I can do to fix this?
Hello, sorry to make this inconvenience caused to you. After the engineers discussed this issue, we will update a new version but we are not sure when it can ready to update, so please update the latest version back to the original.
Re: BV5900 has started stuttering on every streaming service
Posted: Fri Apr 30, 2021 6:39 am
by blackview_admin
Sacres wrote:Mines has started doing the exact same. I put it down to the latest software update but even after doing a factory reset my BV5900 still has issues playing Netflix, YouTube etc.
Terrible
Hello, sorry to make this inconvenience caused to you. After the engineers discussed this issue, we will update a new version as soon as we can but we are not sure when it can ready to update, so please update the latest version back to the original.