does not see the second sim card
Posted: Tue May 19, 2020 12:40 am
by Merc3narY
Hello! On bv5900, the phone does not see the second SIM card on the SIM/flash drive slot. How do I solve the problem?
The phone is new, under warranty, just bought.
Re: does not see the second sim card
Posted: Tue May 19, 2020 6:36 am
by blackview_admin
Merc3narY wrote:Hello! On bv5900, the phone does not see the second SIM card on the SIM/flash drive slot. How do I solve the problem?
The phone is new, under warranty, just bought.
Hello, you'd better contact our after-sale department:
support02@blackview.hk
Re: does not see the second sim card
Posted: Tue May 19, 2020 8:25 am
by Merc3narY
blackview_admin wrote:Merc3narY wrote:Hello! On bv5900, the phone does not see the second SIM card on the SIM/flash drive slot. How do I solve the problem?
The phone is new, under warranty, just bought.
Hello, you'd better contact our after-sale department:
support02@blackview.hk
The smartphone was purchased in Russia.
Re: does not see the second sim card
Posted: Tue May 19, 2020 8:31 am
by Merc3narY
blackview_admin wrote:Merc3narY wrote:Hello! On bv5900, the phone does not see the second SIM card on the SIM/flash drive slot. How do I solve the problem?
The phone is new, under warranty, just bought.
Hello, you'd better contact our after-sale department:
support02@blackview.hk
Maybe the slot fell off after the update? Updated without SIM cards.