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Bv5900 won't connect to data

Posted: Tue Mar 10, 2020 4:13 am
by meganm25
I just purchased a new black view 5900 off of Amazon everything on the phone is fine but for some reason it will not connect to my AT&t 4G data it says it does but it's not working even when I turn the data off it says at the top of my screen that it's actually still on it also has HD next to the service bar not sure what that means. Please if anyone knows how I can fix this problem let me know because I can only use Wi-Fi as of right now so when I leave the house I don't have internet

Re: Bv5900 won't connect to data

Posted: Tue Mar 10, 2020 7:23 am
by blackview_admin
meganm25 wrote:
I just purchased a new black view 5900 off of Amazon everything on the phone is fine but for some reason it will not connect to my AT&t 4G data it says it does but it's not working even when I turn the data off it says at the top of my screen that it's actually still on it also has HD next to the service bar not sure what that means. Please if anyone knows how I can fix this problem let me know because I can only use Wi-Fi as of right now so when I leave the house I don't have internet

Hi. Where are you use your phone? What's your bv5900 version?
European version support  AT&t 4G, other version are not.