bbs.blackview.com

I am using a Garming Fenix 5 plus as a smart watch and used it for a long time with my previous phone with great results. Now that i am swiched from my original phone to the BV9600 there is a lot of communication/connection losses between the phone and my watch. This results in making my smartwatch just a normal watch again and i am not receiving any notification on my watch. I disabled all the power saving and standby options. 

How can i solve this?

Hi, we rarely meet users with a Garming watch, we need to analyze your issue separately.
can you send me an email? support02@blackview.hk

There are a couple of things that need to be done to make it work:
(1) switch off battery optimization for the app. Apps & notifications -> Advanced -> Special app access -> Battery optimization -> (click arrow next to "Not optimized" and select"All apps" instead -> find your app, click on it and select "Don't optimize"
(2) Add your app to the white list of Auto clean. On the home screen, click on recent button -> click on the tool icon (bottom left) -> either switch off Auto clean altogether, or find your app and click on the padlock icon to lock it
(3) Add your app to DuraSpeed. In System settings -> DuraSpeed -> Switch DuraSpeed on -> find your app and switch it on

For some apps, all the steps are needed. 

Thank you Frofa, 

These steps helped a lot. The connection looks stable at this point. I think the most important option was the DuraSpeed setting. Do youknow if this is a BlackView specific menu/setting or an standard Android feature? I think it was nog available on my previous Samsung.

With kind regards!

Bonjour j'ai exactement le même problème que toi avec ma Galaxy watch qui fonctionne très bien sûr mon blackview bv 9000 pro
Mais rien a faire sur le BV 9600 faut que je réinitialise la montre et le portable a chaque fois pour une synchronisation et au bout d'un quart d'heure sa se déconnecte et impossible de reconnecter
Mon enceinte JBL marche bien au début et par en vrille après 5min
Je pense renvoyer ce smartphone j'ai constaté aussi qu'il manque l'APK BT TOOL dans le système
Du coup le bluetooth est installer a moitié

Je suis dégouté maintenant que j'ai un Bv9600 ma montre connectée me sert plus a rien je suis très déçu

BV9000 pro avec BT TOOL installer
Bv9600 sans BT TOOL
C'est fini plus jamais j'achète de blackview

BV 9000pro avec BT TOOL
BV 9600 pas installer
On fait comment blackview ??

Unable to connect my watch to the phone So my watch is no longer useful and I found that there is a lack of system applications for bluetooth On the 2 picture My old phone 9000 Pro BV And the current BV 9600 The application BT TOOL is missing in the BV 9600 system it is inadmissible