bbs.blackview.com

Hello team

I need to know how to resolve the issue wih my phone not holding charge anymore. I purchase the phone on 1 Dec 2019 so it is relative new. How to get a replacement battery? The only way tobisd the phone now is to keep it connected to a charge. Without this, the battery will completely drain within 5hrs or so if left unused. If the phone is in use, the battery drains much much quicker.

Trav

travtci87 wrote:

Hello team

I need to know how to resolve the issue wih my phone not holding charge anymore. I purchase the phone on 1 Dec 2019 so it is relative new. How to get a replacement battery? The only way tobisd the phone now is to keep it connected to a charge. Without this, the battery will completely drain within 5hrs or so if left unused. If the phone is in use, the battery drains much much quicker.

Trav

Hello, about the battery problem, please directly contact the after-sale department email so that we can help you solve this problem more efficiently : support02@blackview.hk