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my phone doesnt open (doesnt go from fastboot)

Posted: Mon Aug 17, 2020 1:45 pm
by drgokhan
hello,
first I am sorry about my english, I am from Turkey.

I have 9700 pro , 10 days ago suddenly the phone didnt open ,only '' BLACkVİEW '' showed on screen.

I tried hardreset but only I saw '' FASTBOOT MODE ...''  on  the screen left side .
but this mode doesnt working.
please help , phone doesnt open and working.

Re: my phone doesnt open (doesnt go from fastboot)

Posted: Fri Aug 21, 2020 10:34 am
by blackview_admin
drgokhan wrote:
hello,
first I am sorry about my english, I am from Turkey.

I have 9700 pro , 10 days ago suddenly the phone didnt open ,only '' BLACkVİEW '' showed on screen.

I tried hardreset but only I saw '' FASTBOOT MODE ...''  on  the screen left side .
but this mode doesnt working.
please help , phone doesnt open and working.

Hello, please contact our after-sale department support02@blackview.hk