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BV9700 Pro | can't set background?
Posted: Thu Jun 04, 2020 12:23 pm
by DerKamiKatze
Hey there.
I can't set an background or lock screen picture on my BV9700 Pro. Even if it seems so be set, after rebooting the device the stock background is being applied again.
Any ideas?
Re: BV9700 Pro | can't set background?
Posted: Fri Jun 05, 2020 6:56 am
by blackview_admin
DerKamiKatze wrote:Hey there.
I can't set an background or lock screen picture on my BV9700 Pro. Even if it seems so be set, after rebooting the device the stock background is being applied again.
Any ideas?
Hello, You can contact the after-sale department email:
support02@blackview.hk
Re: BV9700 Pro | can't set background?
Posted: Fri Jun 05, 2020 6:57 am
by blackview_admin
blackview_admin wrote:DerKamiKatze wrote:Hey there.
I can't set an background or lock screen picture on my BV9700 Pro. Even if it seems so be set, after rebooting the device the stock background is being applied again.
Any ideas?
Hello, You can contact the after-sale department email:
support02@blackview.hkAnd please send the pics to them so that they can analysis this problem.
Re: BV9700 Pro | can't set background?
Posted: Wed Jun 10, 2020 6:22 pm
by DerKamiKatze
Thanks.
I've figured it out by myself by clearing the cache of the launcher, restarting the device and retrying.
Now it works.