Blackview User Forum

BV9700 Does Not Start After Upgrade

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marceloj.bueno
Topic Author
Posts: 19
Joined: Thu Jun 22, 2017 10:06 am

BV9700 Does Not Start After Upgrade

Wed Oct 30, 2019 1:59 pm

The device does not leave the startup screen after updating via wifi and the forum administrator does not give any assistance, damaging the mark;
The mega download system never completes the one-time download for free, Blackview should provide other ways to download the update;
Hire a forum administrator who can provide better service to satisfy the post sale.
Last edited by marceloj.bueno on Wed Oct 30, 2019 7:38 pm, edited 2 times in total.
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marceloj.bueno
Topic Author
Posts: 19
Joined: Thu Jun 22, 2017 10:06 am

Re: BV9700 Does Not Start After Upgrade

Thu Dec 05, 2019 10:12 pm

I got contact with the blackview support and forwarded the cell phone for maintenance awaiting return, advise to do the same.
If it depends on the administrator the phone is dead.
File a complaint on the Blackview website to put another manager in the group because it is hurting the brand.
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