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A lot of problem and impossible to restore to factory setting

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RudyP
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Posts: 1
Joined: Sat Sep 14, 2019 9:26 am

A lot of problem and impossible to restore to factory setting

Sat Sep 14, 2019 10:23 am

Problem with finger print, problem for installation of app', a lot of problem and impossible to use "restore factory setting"
What is the pass to restore factory setting by using *#87# ? I can trying it perhaps?
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blackview_admin
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Joined: Mon Aug 17, 2015 3:30 am
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Re: A lot of problem and impossible to restore to factory setting

Sun Sep 15, 2019 6:45 am

Settings-System-Reset option
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Neville
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Joined: Wed Aug 16, 2017 7:36 pm

Re: A lot of problem and impossible to restore to factory setting

Tue Sep 17, 2019 3:12 am

blackview_admin wrote:
Settings-System-Reset option

Hard reset - according to a customer - appears to go to Chinese language menu? Can Blackview check and fix please?
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blackview_admin
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Re: A lot of problem and impossible to restore to factory setting

Tue Sep 17, 2019 10:12 am

Neville wrote:
blackview_admin wrote:
Settings-System-Reset option

Hard reset - according to a customer - appears to go to Chinese language menu? Can Blackview check and fix please?

We will fix this in next update
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