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Trouble with Bluetooth audio

Posted: Thu Aug 08, 2019 7:51 pm
by essereumano
Hi, when I try to listen to the news with google assistant or music with Spotify after a few minutes the audio disappears but the Bluetooth remains connected, then I have to turn the Bluetooth on and off on the smartphone and after reconnection I can listen for a few minutes, until the audio does not disappear again. The same thing with my Bluetooth hear phones

Re: Trouble with Bluetooth audio

Posted: Fri Aug 09, 2019 2:28 am
by blackview_admin
Grateful for your feedback, we are handling this issue now

Re: Trouble with Bluetooth audio

Posted: Fri Aug 09, 2019 7:19 am
by blackview_admin
Did you stand in the middle between the bluetooth device and the mobile phone? The human body will have an impact on the bluetooth transmission.